40_ troubleshooting
CHECKLIST BEFORE SVC CALLS
Symptom Checklist Measure to Take
Vacuum cleaning
robot does not
operate at all before
cleaning.
• Is the dust bin assembled? • Install the dust bin.
• Is the Power Switch turned on? • Turn on the Power Switch.
• Is cleaning mode
in the display
panel turned on?
• Press the
button. (To turn it
off, press and hold the
button
down for 3 seconds or longer.)
• Is the battery level flashing only
one level and is ‘Lo’ displayed in
the display panel?
• Lift up the vacuum cleaning robot,
and manually dock the vacuum
cleaning robot onto the charger to
charge it.
• Vacuum cleaning robot will not
operate when the battery in the
remote control is depleted.
• Replace the batteries in the remote
control. (AAA type)
Vacuum cleaning
robot stopped
operating while
cleaning.
• Is the battery level flashing only
one level and is ‘Lo’ displayed in
the display panel?
• Lift up the vacuum cleaning robot,
manually dock the robot onto the
charger to charge it.
• Has the vacuum cleaning robot
become hooked on wires on the
floor?
• Turn off the Power Switch and
remove the wires.
• Is the vacuum cleaning robot stuck
to the floor where there is a height
difference?
- The driving wheel is lifted.
• Turn off the Power Switch and
move the cleaning vacuum
cleaning robot to another place to
clean.
• Is there a thin towel (cloth)
wrapped around the driving wheel?
• Turn off the Power Switch and
remove the thin towel.
• Is the vacuum cleaning robot stuck
on the doorsill?
• Turn off the Power Switch and
move the vacuum cleaning robot
to another place to clean.
The suction power is
weak while cleaning.
• Check whether the dust bin is full
of dust.
• Stop the vacuum cleaning robot
and empty the dust bin.
• Check whether the suction inlet is
clogged by foreign substances.
• Turn off the Power Switch and
remove the foreign substances on
the suction inlet.
• Check whether the filter is clogged. • Clean the filter well.
Troubleshooting
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