How to fix backup data not playing on PC or Samsung SRD-470D?
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Raymond ReedSep 5, 2025
When backing up data, ensure you select the correct player option: either PC or DVR. If using a PC, the backup file format should be either AVI or SEC. If using the DVR, formatting backup files should be done by the DVR.
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Mr. Dustin Ward Jr.Aug 25, 2025
Why does my Samsung DVR display a black screen on some channels?
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Steven ChaneyAug 25, 2025
If some channels on your Samsung DVR only show a black screen, first check if the camera connected to the system is properly displaying an image. Also, ensure the camera is receiving power. If you're using a video distributor, a weak signal might be the cause; try connecting the camera directly to the DVR to see if that resolves the issue.
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Raymond HatfieldAug 25, 2025
What to do if the 'NO HDD' icon appears on my Samsung SRD-470D?
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Steven LambertAug 26, 2025
If you see the “NO HDD” icon and an error message on your Samsung DVR, first check the physical connection of the HDD. If the problem continues under normal conditions, it's recommended to contact a service center to have the HDD inspected by qualified personnel.
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Timothy RobbinsAug 27, 2025
How to fix Samsung SRD-470D DVR when the REC button doesn't work?
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Deborah LeeAug 27, 2025
If the REC indicator doesn't flash and the player doesn't start recording when you press the [REC] button on your Samsung DVR, check if there's enough free space on the HDD. Also, verify that the record mode is set to ON in the record mode settings.
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yvaughnAug 27, 2025
How to release the alarm on a Samsung SRD-470D?
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martindevinAug 27, 2025
To release the alarm on your Samsung DVR, press the [MENU] button on the front panel and follow these steps:
1) To release the event monitoring mode: Set the duration of the event monitoring to Off in the Monitoring Mode settings.
2) To release the alarm sound: Deactivate the alarm sound in Event Record Mode - Alarm (Motion Detection/Video Loss).
3) To release the event: Set the mode to Off in Event Record Mode - Alarm (Motion Detection/ Video Loss).
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Tamara AlexanderAug 28, 2025
Why doesn't the Channel button work on the Live screen of my Samsung DVR?
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heather86Aug 28, 2025
The Channel button on your Samsung DVR's Live screen won't work if the current screen is in event monitoring mode. To exit this mode, press the [ALARM] button, then select a channel.
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Chase HuntSep 6, 2025
How to switch to Live playback on Samsung DVR?
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John MillerSep 6, 2025
To switch to Live mode on your Samsung DVR, press the Stop [@] button on the DVR or the remote control, or click the [ ] icon on the launcher.
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davidbeckerSep 4, 2025
How to fix Samsung SRD-470D PTZ button not working?
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Andrea RogersSep 4, 2025
If the [PTZ] button on the Live screen of your Samsung DVR isn't responding, go to Menu ? Camera ? and check if the current protocols and other settings in the PTZ device are correctly configured according to the PTZ camera.
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Matthew RogersSep 2, 2025
What to do if Samsung SRD-470D does not recognize additional HDD?
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jennifergarciaSep 2, 2025
To solve the problem of not recognizing the additional HDD, check the compatibility list to ensure that the additional HDD is supported by your Samsung DVR. Contact the retailer where you purchased the DVR for the compatibility list.
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Adrienne ChavezSep 3, 2025
What to do if Samsung DVR does not recognize external SATA HDD?
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Judy EvansSep 3, 2025
To solve the problem of not recognizing the external SATA HDD, check the compatibility list of external storage devices to ensure that the connected device is supported by your Samsung DVR. Contact the retailer where you purchased the DVR for the compatibility list.