Samsung VS9500AL - User Manual

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Vacuum cleaner

User manual

VS20A95**** Series

• Before operating this unit, please read the instructions carefully.

• For indoor use only

Untitled-1 1 2023-10-26()  12:28:49

Questions and Answers

S
Scott FullerSep 14, 2025
How to fix the spin brush (drum) inside a brush that does not work on my Samsung VS9500AL Vacuum Cleaner?
- D
  Danielle VargasSep 14, 2025
  If the spin brush inside your Samsung Vacuum Cleaner isn't working, and the message [Check Brush] appears on the display, turn off the vacuum and check the brush for any obstructions. Remove any foreign matter and restart the vacuum. You can also try turning the vacuum cleaner off and on again. For the Slim Action Brush and Wet Brush, the motor may need about 30 minutes to cool down if the overheating prevention device has been activated.
J
Jeffrey GonzalesAug 25, 2025
How to fix a Samsung VS9500AL Vacuum Cleaner spin brush that's not moving?
- K
  Kimberly LaneAug 25, 2025
  If the spin brush or disk of your Samsung Vacuum Cleaner accessory isn't moving, and a 'Check Brush' message appears, turn off the vacuum cleaner and inspect the brush for any foreign matter. Remove any obstructions and restart the vacuum cleaner. If that doesn't work, try turning the vacuum cleaner off and on again. For the Slim Action Brush and Spray Spinning Sweeper, the motor's overheating prevention device may be enabled; allow about 30 minutes for the motor to cool down.
W
williamsjenniferAug 25, 2025
What to do if my Samsung Vacuum Cleaner does not work?
- R
  Rachel HartAug 26, 2025
  If your Samsung Vacuum Cleaner isn't working, first check the battery level and charge it if needed. Ensure the vacuum is turned on by pressing the power button. Inspect the adjustable pipe, Dustbin, and brush for any blockages. Also, verify that the Washable Micro Filter is correctly inserted. If the vacuum hasn't been used for a while, try charging the battery. If the battery is dead, it may need replacement.
D
daniel33Aug 26, 2025
Why is my Samsung VS9500AL Vacuum Cleaner not charging?
- F
  Frank FuentesAug 27, 2025
  If your Samsung Vacuum Cleaner isn't charging, first confirm that the voltage provided to the Clean Station matches the requirements. Also, check that the vacuum cleaner is turned on, and verify that the LED of the battery level indicator is on. Inspect the charging terminal for any foreign matter (dust) and remove it with a cotton swab or soft cloth.
Q
qthomasSep 15, 2025
How to stop static electricity when cleaning a thick and soft mat with my Samsung VS9500AL Vacuum Cleaner?
- E
  Eric PittmanSep 15, 2025
  Static electricity may occur when cleaning certain mats with your Samsung Vacuum Cleaner due to the materials they are made of. To reduce static, try moving the brush on a normal floor for a short period before cleaning the mat again. This should help dissipate the static electricity.
A
Amy ElliottSep 23, 2025
What to do if Samsung Vacuum Cleaner leaves dust after cleaning?
- R
  Rachel SmithSep 23, 2025
  If small dust particles come out of the brush of your Samsung Vacuum Cleaner after cleaning, operate the vacuum for 10 seconds or more to suction up the small dust particles.
R
Rebecca BennettSep 7, 2025
Why does my Samsung VS9500AL Vacuum Cleaner smell bad?
- J
  Jesse FreemanSep 7, 2025
  If you notice an odor coming from the air outlet or filter of your Samsung Vacuum Cleaner, here are a few possible reasons: * The dustbin might be full, or the filters may need cleaning. Empty the dustbin and clean the filters frequently. * New vacuum cleaners may have a slight odor for the first 3 months. * If you've used the vacuum for a long time, accumulated dirt in the dustbin or dust on the filter may be the cause.
D
Darren PetersonSep 8, 2025
Why is my Samsung Spray Spinning Sweeper not spraying water?
- M
  Melissa WalkerSep 8, 2025
  If your Samsung Spray Spinning Sweeper isn't spraying water: * If it's the first time using it, the air in the internal pump and tube may be causing a delay. * Detach the water tank, press the + button, and check that the pump operates with a sound. * Fill the water tank, attach it to the Spray Spinning Sweeper, and then press the + button repeatedly.
H
Heather AndersonSep 2, 2025
Why does my Samsung VS9500AL Vacuum Cleaner smell?
- S
  Stacey GomezSep 2, 2025
  An odor from your Samsung Vacuum Cleaner's air outlet or filter could be due to a few reasons. Make sure to empty the dustbin and clean the filters frequently. If the vacuum cleaner is new, a slight odor may be present for the first 3 months. If you've used the vacuum cleaner for a long time, accumulated dirt in the dustbin or dust on the filter may be the source of the odor.
T
Troy NavarroAug 31, 2025
How to fix a Samsung VS9500AL spin brush that is not moving?
- L
  Laura ChristianAug 31, 2025
  If the spin brush or disk of your Samsung Vacuum Cleaner accessory isn't moving: * Check the display for a 'Check Brush' message. If it appears, turn off the vacuum and inspect the brush for any foreign matter. Remove any obstructions before restarting. * Try turning the vacuum cleaner off and on again. * If you're using the Slim Action Brush or Spray Spinning Sweeper, the motor's overheating prevention device may be enabled. Allow about 30 minutes for the motor to cool down.

Samsung VS9500AL Specifications

General

Brand	Samsung
Model	VS9500AL
Category	Vacuum Cleaner
Language	English

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