20
Error Codes
Error codes are shown on the main display for approx. 2 seconds, after which the program
automatically returns to the weighing mode.
Display Cause Solution
No segments appear No AC power is available Check the AC power supply
on the display The AC adapter is not plugged in Plug in the AC adapter
Battery is dead Replace the battery
Recharge the battery using
an external charger
h The load exceeds the Unload the balance/scale
balance/scale capacity
l The weighing pan is not Place the weighing pan on
in place the balance/scale
Something is touching Move the object that is
the weighing pan touching the weighing pan
e 01 Display capacity exceeded: Decrease the weight on
Value to be output cannot the balance/scale
be shown on the display
e 02 Calibration parameter Calibrate only when zero
requirement not met; e.g.: is displayed
– balance/scale not zeroed Press t to tare the
balance/scale
– balance/scale is loaded Unload the balance/scale
e 09 When gross value < zero, no tare Tare the balance/scale
e 10 The t key is blocked when Press c to clear the
there is data in the second tare tare memory and release the
memory (net-total) – only 1 tare
tare key
function can be used at a time
e 11 Value input is not allowed for Press t
second tare memory
e 22 Weight is too light or there is
Increase the reference quantity
no sample on the balance/scale or sample amount
e 30 Interface port for printer Contact your local Sartorius
output is blocked Service Center
Max. weighing capacity The balance/scale was
Place the weighing pan on the
is less than indicated turned on without the
balance/scale and press e to
under “Specifications” weighing pan in place
turn the balance/scale back on
The weight readout The balance/scale has not Calibrate/adjust the balance/
is obviously wrong been calibrated/adjusted scale
The balance/scale was not Tare before weighing
tared before weighing
If any other errors occur, please contact your local Sartorius Service Center.
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