32
Troubleshooting Guide
Error Message Causes Solution
err1 flashes Data in printer memory § Press any key
(EEPROM) is wrong
(checksum is incorrect) > Factory settings are
being loaded
$ Reconfigure the menus
for “Printer Interface”
and “Statistics
Applications”
err2 flashes The input buffer capacity § Turn the weighing
has been exceeded instrument off,
then back on again
err3 flashes No control signals § Press any key
for printer
§ Check the
rechargeable batteries
$ Recharge the batteries,
if necessary
$ Change the batteries,
if necessary
flashes Battery power is too low § Recharge the batteries
(see “Maintenance”)
_ Underlining Transfer error § Check to see if the
on the printout in a data string interface parameters of the
weighing instrument and
printer match