Scanprobe Maxprobe - Page 45

Maxprobe User Manual
Version 2.0
22 November 2023
45
Problem
Cause
Solution
Video suddenly cuts
off while system in
use. CCU now
displays blue screen.
Camera damaged
Withdraw the pushrod and camera from the
survey location. Return the damaged
camera to your approved service center for
repair.
Camera lost;
pushrod connector
damaged
Withdraw the pushrod from the survey
location. Return the system to your
approved service center for repair.
Coiler fault
Withdraw the pushrod and camera from the
survey location. Return the damaged system
to your approved service center for repair.
During data
communication with
a host computer, no
data transmitted, or
transmitted data was
incomplete.
System
disconnected from
host computer
during
communication
Reattach the communication cable and re-
transmit.
Incorrect cable
configuration.
Use the approved Maxprobe to CCU Cable.
During data
communication over
Wi-Fi, no data
transmitted, or
transmitted data was
incomplete
No Wi-Fi signal
Move closer to an access point.
You moved out of
range of an access
point
Move closer to an access point.
CCU slow and
unresponsive
SSD full
Free up space on the internal SSD by
transferring reports and video files off the
internal drive
Water ingress into
CCU
Return the system to your approved service
center for repair.