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SCEPTRE C27 Display User Manual
Troubleshooting
DISPLAY or
SCREEN SAYS NO
SIGNAL
Make sure you switched to the correct source. Check both
sources to see the video is on the other source. Check your
video cable. It might be corrupt. Swap out the video cable for
another one to see if the monitor will work. Check your
power plug. See if it is fully plugged in on both the monitor
“SIGNAL OUT OF
RANGE”
If you have a CRT monitor, please connect the CRT monitor
to the computer and change the refresh rate down to 60Hz
via your video card’s display settings menu. After the setting
of
60Hz has been changed; you can then use the C27 LED
Monitor on the computer.
1. To change the setting, go to display settings by
right-clicking on your desktop with nothing
selected. Choose the PROPERTIES option.
2. Click on the SETTINGS tab, verify the resolution is
NOT higher than 1920 x 1080, and click on the
ADVANCED button.
3. Click on the MONITOR tab and change the refresh
rate to 60Hz.
4. Click on OK 2-3 times to finalize your change.
If you do NOT have a CRT monitor or it is already broken,
please make sure both the C27 LED monitor and your
computer is turned off.
1. Turn on the LED monitor and the computer.
2. While the computer is turned on, press the “F8”
key on your keyboard continuously until a
selection menu appears and select the “Safe
Mode” option.
3. When you have entered Safe Mode, please
uninstall any video card driver, and monitor driver
by using either the “Add / Remove Programs” icon
or going into “System.”
4. Properties” and manually removing anything under
“Monitors” and “Display Adapters.” After removing
all the drivers, please reboot your computer and
you should be able to see windows. Please install
your monitor driver first, then your video card
driver. Please remember to make sure your
refresh rate should be at 60Hz.
OSD
You need to have a valid video signal going through the
monitor before turning on the OSD.
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