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16. Troubleshooting
The following table shows fault symptoms and describes remedial measures in the event of your machine failing to
work properly. If you cannot localise and rectify the problem with this, please contact your service workshop.
Fault Possible cause Remedy
Motor does not run
Check whether the plug is plugged
in.
Plug the mains plug back in to the socket.
Check whether there is power to the
socket.
Check socket, mains connection cable, lead,
plug and fuse, if necessary, have repaired by an
electrician
Check whether the vacuum cleaner
on/o switch is switched on
Switch the on/o switch on.
On/o switch defective
Repair by customer service departmentCarbon brushes worn
Engine defective
Low or lacking suction
capacity
Air regulation on the handle open Close air regulation
Vacuum hose or nozzles clogged
Switch o the hoover to clear blockages and
obstructions.
Container open Close container
Container or dust bag full Empty container / replace dust bag
Filter full or clogged Empty, clean or replace lter
Float in lter cage does not move Clear the oat
Float does not switch
o the device
Float in lter cage does not move Clear the oat
Dust or dirt is blown out
of the device
Filter absent or not tted correctly Insert absent lter or check correct t of lter
Water channel leaking
Water channels not connected
properly
Connect and lock the water channels correctly
Sealing ring missing or porous Insert / replace sealing ring
Low or no spraying
performance
Water channel clogged Clean water channel
Water channel kinked Avoid kinking the water channel
Spray pump defective Repair by customer service department
Only air coming out of
the spray nozzle
Water tank empty Fill up the water tank
Water channel is not connected to
the water tank
Fit the water channel correctly
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