24| 9.0 Warranty, Technical Queries and Returns
9.0 Warranty, Technical Queries and Returns
The IVM is warranted against defects in material and workmanship for a
period of two years after date of delivery. During the warranty period,
Scientifica Ltd will repair or, at its option, replace parts which prove
defective when the instrument is returned to Scientifica Ltd in the UK or
to your local representative. The warranty will not apply if the instrument
has been damaged by accident, misuse, or as a result of modification by
persons other than Scientifica Ltd personnel.
Before returning an instrument, please obtain a returns number from
your local representative or Scientifica Ltd in the UK.
Please refer to our terms and conditions of sales for information on our
legal obligations. However, we pride ourselves on going beyond the call
of duty and seek to remedy where we can and in a timely manner.
For any warranty queries please contact your local distributor or
Scientifica Ltd directly.
Tel: +44 (0) 1825 749933
E-mail: info@scientifica.uk.com
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