64QB218 6.1.2019 vers 1.0
ERROR CODE MESSAGES
VMC Errors
Error Message Descripon Possible Soluons
VMC Sengs Reset VMC has been reset to factory default. If a soware upgrade has just been performed,
the VMC has been reset to default sengs.
Change your prices and other sengs as required.
Cycle power and verify your changes and any error
messages.
VMC Door Switch Door switch is seen as open for greater than
the allowed me.
Check the door switch for correct operaon.
Check door wire harness.
VMC Scale Factor There is a conict with one or more MDB
seng from the installed MDB devices.
Review manuals and sengs for installed MDB
devices to make sure they are compable.
VMC Selecon SW A keypad selecon buon is stuck in the
depressed posion.
Determine reason why keypad buon is stuck and
repair.
VMC Low AC The incoming AC power is lower than
required to properly run your vending
machine.
Determine why voltage is low. Remove any voltage
reducing devices not authorized by the vending
machine manufacturer.
VMC RAM
Checksum
A RAM checksum error indicates that
accounng data or a VMC seng was in
error. The VMC will use a backup copy of the
data where possible.
Check the VMC sengs and accountability data
for correctness. Cycle power to the vending
machine and recheck error messages.
Motor Errors
Error Message Descripon Possible Soluons
Motor [Number]
Open
The motor indicated or harness to that mo-
tor has an open electrical connecon.
Check the motor and motor harness for open con-
necons. Test vend motor. Replace if necessary.
Motor [Number]
Short
The motor or harness has an electrical short.
Check motor and motor harness for short. Replace
if necessary.
Motor [Number]
Home Sns
The motor home switch was not detected
while the motor was in operaon. This may
also indicate a motor jam condion.
Check motor type service mode seng, motor,
motor switch and then spiral for blockage. Test
vend selecon motor if necessary.
Motor [Number]
Jam
A motor jam has been detected. Check motor and spiral for blockage.
Motor [Number]
Errors
One or more motor errors have been detect-
ed.
Test vend selecon motor and review informa-
on on motor open, short, home switch and jam
condions.
Motor Under Volt-
age
The detected motor voltage is not high
enough to run the selecon motors.
Test vend selecon motor for correct operaon.
Replace motor. Replace VMC.