If a problem occurs ...
34 | Flex 5000
Occasional
sound dropouts,
it might be that
you hear 5
beeps via the
receiver
The receiver is out of the
transmitter’s range.
Reduce the distance between the
receiver and the transmitter.
–
The signal is shielded.
Remove obstacles between the
transmitter and the receiver.
–
Observe the attachment
recommendations for your receiver.
20
There are interfering devices (e.g.
WiFi router, Bluetooth devices or
microwaves) in the vicinity.
Change the position of the transmitter
or of the receiver.
10
Separate the transmitter from other
wireless devices by at least 50 cm/
20”.
Sound too low
The volume on the receiver is
adjusted to low.
Increase the volume on the receiver. 21
The volume of the analog audio
source is adjusted to low.
Increase the volume of the analog
audio source to at least a medium
level (approx. 1 V
rms
).
–
The headphones are muted or the
headphone volume is adjusted too
low.
Check the settings of the headphones
used.
–
The headphones used have a too
high impedance/too low nominal
sound pressure level.
Use low-impedance headphones or
headphones with a high nominal
sound pressure level.
–
Sound only on
one ear
The balance is misadjusted. Adjust the balance. 22
The audio cable is not properly
connected.
Check the audio plug connection. 11
The TV has only a mono headphone
socket.
Use an adapter (mono to stereo jack
socket) to connect the transmitter to
the TV.
–
Sound is
distorted
The audio cable is defective. Replace the audio cable. –
The signal of the audio source is
distorted.
Reduce the volume of the audio
source.
–
The volume on the receiver is
adjusted to high.
Reduce the volume on the receiver. 21
You hear echoes
when using the
stethoset
receiver with a
TV
You are using open headphones.
Use closed headphones or earphones/
ear canal phones.
–
Some TVs can adjust a delay or
latency of the audio signal for the
digital audio output.
Check the audio output settings of
your TV and set the latency to “0”.
–
The battery
status display
goes off
The battery status display is set so
that it goes off after 30 seconds.
Set the battery status display so that
it is permanently displayed.
29
More than one receiver is currently
connected to the transmitter.
This function is only possible when
only one stethoset receiver/receiver is
connected to the transmitter.
–
2 beeps during
operation
The rechargeable battery is almost
empty.
Recharge the rechargeable battery. 16
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