What to do if CLEAN (RED), DOCK (WHITE) flashing, and ! (RED) are on on my Shark AI ROBOT VACMOP RV2001WDEU?
If the CLEAN (RED), DOCK (WHITE) flashing and ! (RED) lights are on your Shark Vacuum Cleaner, the robot is stuck. Please move it to a level surface.
Why is the BATTERY ICON (RED) flashing on my Shark Vacuum Cleaner?
If the BATTERY ICON (RED) is flashing on your Shark Vacuum Cleaner, it means the battery is critically low and needs recharging. If your robot is unable to dock, place it manually on the dock.
Why is the DROPLET ICON (RED) solid on my Shark AI ROBOT VACMOP RV2001WDEU?
If the DROPLET ICON (RED) is solid on your Shark Vacuum Cleaner, the Fluid Reservoir is empty. Refill before cleaning.
General| Product Type | Robot Vacuum and Mop |
|---|---|
| Model | RV2001WDEU |
| Color | White |
| Wi-Fi Connectivity | Yes |
| Smartphone App | Yes |
| Voice Control | Yes (Amazon Alexa, Google Assistant) |
| Self-Emptying | No |
| Battery Type | Lithium-ion |
| Dust Bin Capacity | 0.4 liters |
| Water Tank Capacity | 0.3 liters |
| Mopping Function | Yes |
| Auto Recharge | Yes |
| Filter Type | HEPA |
| Weight | 3.5 kg |
| Navigation | LIDAR |
| Virtual Wall | Yes |
Basic precautions for using the appliance, including electrical safety and child supervision.
Warnings related to the appliance's use, liquid exposure, and user capabilities.
Guidelines for placing and using BotBoundary strips for navigation control.
Instructions for preparing the home environment for the robot's cleaning.
Steps to prepare the robot itself, including attaching brushes and powering on.
Instructions on how to charge the robot for the first time.
Steps to download and install the companion mobile application.
Troubleshooting steps for connectivity issues with the robot and Wi-Fi.
Instructions for attaching and filling the mop pad and fluid reservoir.
Procedure for inserting the filled fluid reservoir into the robot.
Steps for removing and cleaning mop accessories after a cleaning cycle.
Using the app to create rooms, set no-go zones, and manage cleaning areas.
How the robot detects and avoids carpets and rugs during mopping.
Advice against moving the robot or dock during or after cleaning.
Instructions on how and when to empty the robot's dustbin.
Diagram identifying key components and indicators on the robot.
Detailed view of the fluid reservoir and its components.
Diagrams of the charging dock's front and bottom, showing connections and cord wrap.
Information about the dock landing mat and its orientation.
Detailed instructions for placing the dock, considering Wi-Fi and clearance.
Step-by-step guide to attaching the side brushes to the robot.
Instructions for charging the robot, including initial charge time and indicator lights.
Explanation of the different LED indicator lights during charging and operation.
Function of the Clean and Dock buttons for operation and navigation.
Explanation of various indicator lights like Wi-Fi, Wet Mopping, and Charge.
Indicator for system errors, directing users to the troubleshooting section.
Clearing small objects, cords, and managing thresholds for optimal navigation.
How cliff sensors prevent falls and requirements for rugs near stairs.
Advice against moving the robot or dock during or after cleaning.
Instructions to remove rugs from doorways when using the mopping function.
How to manually start a cleaning cycle or send the robot to the dock.
How the robot uses sensors for navigation, mapping, and object detection.
Specific instructions for operating the robot in vacuum-only mode.
Steps to set up the robot for vacuuming and mopping simultaneously.
Detailed steps for preparing the robot for combined vacuum and mop cleaning.
Overview of features available in the SharkClean mobile application for enhanced control.
Guidance for resolving Wi-Fi connectivity issues with the robot and the app.
Detailed instructions for removing, emptying, and cleaning the robot's dustbin.
Procedures for cleaning and replacing the robot's filter for optimal suction power.
Information on the Anti-Hair Wrap feature and how to clear debris from the brush-roll.
How to clean sensors and charging contacts for optimal performance and charging.
Instructions for cleaning the side brushes and ensuring correct installation.
Guidance on cleaning the robot's front wheel and drive wheels.
Care instructions for the fluid reservoir and reusable mopping pad after use.
Chart detailing error codes and their corresponding solutions for quick problem resolution.
Visual catalog of available replacement parts for the robot, with ordering information.
Information about the product's warranty, registration, and coverage details.
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