18 sharkclean.com.au
The warranty commences on the date of purchase and expires at the end of the two-year period. In the
unlikely event of a defect due to faulty materials or workmanship within the guarantee period we will replace
the defective/faulty part with a new product, free of charge, or if the unit is deemed defective/faulty we
replace the unit with an equivalent or upgraded model, at our discretion.
For warranty claims, you will need to submit a proof of purchase in the form of a valid receipt that displays
date and place of purchase.
Your warranty is subject to the following conditions
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged or
dropped in water.
• To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own.
If the supply cord is damaged, it must be replaced by a qualified electrician to avoid a hazard. Incorrect
re-assembly or repair can cause a risk of electric shock or injury to persons when the appliance is used.
• The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The item has been subjected to fair wear and tear.
• The item has not been used for trade, professional or hire purposes.
• The item has not sustained damage through foreign objects, substances or accident
Customer costs within warranty
The customer is responsible for any inwards freight charge to return a product for warranty if requested, and
outward freight charge for warranty parts and or replacement unit.
Who is covered?
This warranty applies only to the original purchaser, who bought the product from an authorised retailer and
may not be transferred. Proof of purchase is required.
What is not covered?
• Filters and brush rolls
• Accessories supplied with the item.
• Components that are subject to natural wear and tear caused by normal use in accordance with
operating instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• Accidental damage
Damage as a result of use not in accordance with the rating plate
• Removal of blockages. If a blockage does occur please refer to the trouble shooting guide within your
Shark Operating manual
• Use of parts and accessories that are not genuine Shark components
TWO (2) YEAR LIMITED REPLACEMENT WARRANTY
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