TECHNICAL UPDATE 
 
 
 
26 
February 2005
 
 
 SPECIFICATION 
Fault  Advice 
What are the Limitations when 
using Document Filing on an 
ARM550/620/700U models. 
On a U model, files can be stored in Quick File only, a maximum 
of 10,000 pages combined in a total of 1000 files.  
 
The oldest files deletes should you go over 999, and when the 
machine is powered down you lose all pages and files unless they 
are protected. There are no passwords on U models and file 
naming is restricted. 
What are the Limitations when 
using Document Filing on an 
ARM550/620/700U fitted with the 
AR-P19. 
When the ARP19 is installed onto an AR550/620/700U, not only is 
the Quick File application still available, you can now have a Main 
Folder and Custom Folders can be created. With this, an 
additional capacity of 20,000 pages and 3,000 folders is available.
What is required to run two 
machines in Tandem? 
Both machines require the ARP19 installed.  
 
Although the machines do not need to be networked, they need to 
be connected via a crossover cable, which can be up-to 100mtrs 
long. However, if the machines are networked, they can still be 
used for both Tandem print and copy.  
 
Note: The machines can be different speeds however, if the 
customer requires stapling and saddle stitching, both machines 
have to have the same options installed. 
On a standard AR-M550/620/700U, 
is it possible to print via either the 
parallel port or the USB port? 
To enable printing on the AR-M550/620/700U, the AR-P19 must 
be installed. On standard machine (U model), the Parallel & USB 
ports are used to upgrade the firmware only. 
 
 
 TRANSPORT & MISFEED 
Intermittent jamming at MPFD2_SL. 
Incorrect timing of the MPFD2 sensor - replace the switch with a 
modified type with increased spring load - QSW-Z0543FCZZ 
LPPD_N jams from the LCC. 
Check that the LCC entrance guide has been turned round on 
installation. 
APPD_S or APPD2_N jams or 
image skew when duplex copying 
or printing 
Fit additional ADU spacers (PSHEP5398FCZZ -4 required) to 
increase the paper path clearance on he left door unit. 
 
Note: ONLY install the spacers when the symptom is 
experienced. 
POD1_N jams 
There are 3 factors that may cause POD1_N jams:- 
 
1.Check the movement of the drum separation pawl. For 
machines before March’03 production, replace the Solenoid Plate 
LPLTM6175FCZ1 & Separator Pawl pick MARMP0319FCZZ. 
 
2. The drum separator pawls may chip when curled or perforated 
paper is fed. Install new type pawls PTME-0304FCZZ and fit an 
additional reinforcement sheet PSHEP5347FCZZ for each drum 
separator pawl  
 
3. Check / Replace any damaged or broken fuser separation 
pawls PTME-0300FCZZ. For increased movement, the fuser 
insulate plate has been changed from July’04 production 
PSLDH0182FCZ1.