Phenomenon Possible reason and solution
Program stops during WASH/RINSE mode Water detector is working, it is normal.
Water inlet during WASH/RINSE mode Water detector detects low water level, inlet water automatically.
Program stop after WASH/RINSE mode Spin mode delay, it is normal.
When spinning, tub rotates discontinuously Program designated to be intermittently paused.
During SPIN mode, tub knocking and water start supply and
enter RINSE mode
Unbalance spinning causes program to autocorrect and resume, it is
normal.
Sounds of water flowing after SPIN mode end It is the sound of the fluid inside balance ring, it is normal.
Control panel heating up The memory part of PWB heating up, it is normal.
Operation button not working Pressing too soft.
SAFETY LOCK mode is on, deselect it.
Troubleshooting
Some of the circumstances may not be a
please contact our service department, do not try to disassemble the washer or repair the washer
by yourself.
fault, please check before sending for repairs. If it is a fault,
Display Problem Solution Reason Summary of
Reason
• Water supply is too low.
• Water faucet is shut off.
• Filter net of water Inlet valve
jammed.
• Increase water supply.
• Turn on the water faucet.
• Wash the filter net, remove blockage,
press the START/PAUSE button.
①②
③④
⑤⑥
① Pipe leaking
② PWB
breakdown
③ Inlet valve
breakdown
④ Circuit board
breakdown
⑤ Connection of
control panel
loosen off
⑥ Water level
sensor breakdown
⑦ Safety lock
breakdown
⑧ Drainage system
breakdown
⑨ Retractor
breakdown
⑩ Connection of
retractor loosen off
• Water level exceeded the highest
limit of the tub.
• Abnormal water level.
• Program will automatically adjust the
water level and resume function.
②④
⑤⑥
• Lid open when running PRESET
mode.
• Lid is not close when Spin mode is
operating.
• Close the lid. ②④
⑤⑦
• Washing machine incline.
• Clothes is collected on one side,
causing unbalanced spin.
• Adjust the adjustable leg.
• Open the lid and distribute the clothes
evenly.
④⑤
⑦
• Draining position is relatively high.
• Drainage hose is frozen or blocked.
• Drainage hose is bent, squeezed,
tangled.
• Lower down the drain hose, press
START/PAUSE button.
• Defreeze/unblock drainage hose, press
START/PAUSE button.
• Smooth out drainage hose, press
START/PAUSE button.
②④
⑤⑥
⑧
⑩
⑨
• Lid is not close when safety lock is
on.
• Close the lid in 10s and program will
resume itself; if lid is still open after 10s,
machine will start draining. To resume,
deselect SAFETY LOCK mode.
②④
⑤⑦
Common non-fault phenomenon
13
E1
E2
E3
E4
E5
E7
55
16
注意
注 意
CAUTION:
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