Moving the printer to another location..................................................................................................... 230
Shipping the printer.........................................................................................................................................231
Troubleshoot a problem.......................................................................... 232
Print quality problems....................................................................................................................................232
Printing problems............................................................................................................................................233
The printer is not responding......................................................................................................................258
Unable to read flash drive............................................................................................................................259
Enabling the USB port...................................................................................................................................260
Clearing jams................................................................................................................................................... 260
Network connection problems....................................................................................................................269
Hardware options problems........................................................................................................................ 272
Issues with supplies........................................................................................................................................273
Paper feed problems......................................................................................................................................274
E-mailing problems.........................................................................................................................................276
Faxing problems..............................................................................................................................................277
Scanning problems........................................................................................................................................ 282
Color quality problems.................................................................................................................................. 289
Contacting your dealer...................................................................................................................................291
Notices.......................................................................................................292
Index...........................................................................................................307
Contents 5