Paper jam in the multipurpose feeder
Note: The multipurpose feeder is available only if the optional 650-sheet duo tray is installed.
1 Remove paper from the multipurpose feeder, and then close it.
2 Remove the tray.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4 Insert the tray.
5 Open the multipurpose feeder, and then reload paper.
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
a Check if the printer is on.
b Access the printer Embedded Web Server (EWS).
Can you open the EWS?
The problem is
solved.
Go to step 2.
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