56
WHEN INSTALLATION WAS NOT
SUCCESSFUL
This section provides solutions to possible installation problems. See the following
table of contents to locate the appropriate page for your question or problem.
4
TROUBLESHOOTING
• The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . 56
• The machine is not detected (when connected to a network).. . . . 57
• The plug and play screen does not appear (USB connection in
Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
• The printer driver is not installed correctly by plug and play (USB
connection in Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
• The printer driver cannot be installed (Windows 2000/XP/Server
2003) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Problem Point to check Solution
The
software
cannot be
installed.
Is there sufficient free
space on your hard
drive?
Delete any unneeded files and
applications to increase free space on
your hard drive.
Are you using an
operating system that is
not supported?
Make sure that the software can run
on your operating system.
For detailed information on installation
requirements for each software
program in Windows, click the [Display
Readme] button in the installer.
In a Macintosh environment, this can
be checked in "ReadMe First" in the
[US-English] folder in the [Readme]
folder of the "Software CD-ROM".
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