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SHARP Document Solution Centre
Troubleshooting:
Case Trouble Cause Advice
A
One HDD status
is OK.
One HDD status is
NG
Connection failure of the
connectors and harness of the
mirroring kit
• Replace the HDD & perform the replacement
procedure of the mirroring kit HDD.
• Replace the mirroring kit and perform the
replacement procedure of the mirroring kit
HDD.
B
When at least one
HDD is OK.
• Communication trouble
through the SATA harness of
HDD.
• Trouble of HDD which
indicates the status other than
OK.
• Broken data in HDD.
• RAID PWB trouble.
Replace the cable. Remove and connect.
• Replace the HDD which indicates other than
OK and perform the replacement procedure
of the mirroring kit HDD or standard machine
HDD.
• Replace both of the HDD of the mirroring kit
and that of the machine. Perform the
replacement procedure of the mirroring kit
HDD and standard machine HDD.
C
When at least one
HDD is NONE.
• Communication trouble
through the SATA harness of
HDD.
• Connection failure between
the mirroring kit and the HDD.
• HDD trouble.
• HDD SATA harness &
connector trouble.
• RAID PWB trouble.
• Replace the cable. Remove and connect.
• Check connection between the mirroring kit
and the HDD.
• Replace the HDD which indicates NONE.
Perform the replacement procedure of the
mirroring kit HDD or standard machine HDD.
• Replace the mirroring kit. Perform the
replacement procedure of the mirroring kit
HDD or standard machine HDD.
• Replace both of the HDD of the mirroring kit
and that of the machine.
D
When in TROUBLE-
TROUBLE.
• RAID PWB trouble
• (Both or one) HDD trouble
• Replace the mirroring kit. Perform the
replacement procedure of the mirroring kit
HDD or standard machine HDD.
• Replace both of the HDD of the mirroring kit
and that of the machine. Perform the
replacement procedure of the mirroring kit
HDD and standard machine HDD.
E
When in TROUBLE-
TROUBLE.
(Occurring when
replacing the HDD)
The mirroring kit is composed
of HDD's that have different
mirroring information. (eg. A
HDD which has been used in
the mirroring kit of another
machine is installed.)
• Replace both of the HDD of the mirroring kit
and that of the machine. Perform the
replacement procedure of the mirroring kit
HDD and standard machine HDD.
F
Other than cases B,
C, D, and E
• RAID PWB trouble.
• Both HDD’s trouble.
• Replace the mirroring kit. Perform the
replacement procedure of the mirroring kit
HDD or standard machine HDD.
• Replace both of the HDD of the mirroring kit
and that of the machine. Perform the
replacement procedure of the mirroring kit
HDD and standard machine HDD.