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Warranty and After-Sales Service
Warranty 1. Warranty Period
Contact your Shimadzu representative.
2. Scope
If a fault that can be attributed to Shimadzu occurs during the warranty period,
Shimadzu will repair the product or provide the necessary replacement parts free of
charge.
3. Limitations
This warranty does not cover faults that can be associated with any of the following:
1) misuse;
2) repairs or modifications made by any company other than Shimadzu or a
Shimadzu-designated company;
3) external factors;
4) operation in severe conditions, such as environments subject to high temperatures,
high humidity levels, corrosive gases, or vibrations;
5) conditions beyond Shimadzu's control, including fires, earthquakes and other forces
of nature, contamination by radioactive or toxic substances, wars, riots, and criminal
activity;
6) moving or transporting the product after its initial installation;
7) items or parts that can be regarded as consumable (e.g., parts for which the service
life depends on the operation conditions, such as LCDs and program tape);
8) use in combination with hardware or software not designated by Shimadzu;
9) faults in equipment or damage to software, including the OS, or data caused by
computer viruses;
10) faults in equipment or damage to software, including the OS, or data caused by power
failures, including blackouts and momentary voltage drops;
11) faults in equipment or damage to software, including the OS, or data caused by
turning OFF the power to equipment without performing the proper shutdown
procedures.
After-Sales Service
If this product does not operate correctly, inspect it and take the appropriate corrective
action as described in this manual. If the problem persists, or it is not covered in this
manual, contact your Shimadzu representative.
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