Shimano Steps EW-EN100

Other manuals for Shimano Steps EW-EN100

User Manual72 pages

Dealer's Manual60 pages

Questions and Answers

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rcalhounSep 2, 2025
What to do if the battery cannot be recharged on Shimano Steps EW-EN100 Bicycle Accessories?
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  mark74Sep 2, 2025
  If the battery on your Shimano Steps Bicycle Accessories cannot be recharged, ensure the charger's power plug is securely inserted into the electrical outlet and the recharging plug is securely connected to the battery. Also, check if the charging adapter is properly connected to the charging plug or the battery charging port. Clean the connection terminals with a dry cloth to remove any dirt.
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danny63Aug 31, 2025
Why is assistance not being provided on my Shimano Steps Bicycle Accessories?
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  Ryan SmithAug 31, 2025
  If assistance isn't being provided by your Shimano Steps Bicycle Accessories, first, verify the battery charge and recharge if low. If riding on long slopes in summer or carrying heavy loads, overheating may occur; turn off the power and wait before trying again. Also, ensure you are pedaling, as the bicycle isn't a motorbike. Assistance is not provided at speeds of 25 km/h or more. Finally, check that the assist mode isn't set to OFF.
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Erin LambertAug 29, 2025
What to do if Shimano Steps Power Supply overheats?
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  Eric DanielsAug 29, 2025
  If your Shimano Steps Power Supply isn't providing assistance, it could be overheating due to riding on long slopes in summer weather or carrying a heavy load for a long time. Turn off the power, wait for a while, and then check again.
T
Tyler NelsonAug 27, 2025
Why Shimano Steps Power Supply assistance is not working because of drive unit?
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  Sandra TorresAug 27, 2025
  If your Shimano Steps Power Supply is not providing assistance, it may be due to incorrect connections or a problem with the drive unit, cycle computer, or assist switch. In this case, contact the place of purchase.
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dixonthomasAug 26, 2025
Why is Shimano Steps Power Supply not working if I'm not pedaling?
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  moodycharlotteAug 26, 2025
  If your Shimano Steps Power Supply isn't assisting, make sure you are pedaling. This bicycle is not a motorbike, so you need to operate the pedals.
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Edward CohenAug 25, 2025
What to do if Shimano Steps Power Supply assist mode is off?
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  Shirley DeanAug 25, 2025
  If your Shimano Steps Power Supply is not providing assistance, check that the assist mode is set to a mode other than [OFF]. If you still do not feel that assistance is being given, contact the place of purchase.
J
John BeckerAug 22, 2025
How to turn on Shimano Steps Power Supply if assistance is not provided?
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  frankglennAug 22, 2025
  If assistance is not being provided by your Shimano Steps Power Supply, first ensure the system power is turned ON by pressing the power switch on the cycle computer or the battery power button. If the problem persists, contact your place of purchase.