Shimano Steps SC-E6010 User Manual

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UM-70H0A-012-00

User's manual

Original instructions

E6000 Series

SHIMANO Total Electric Power System

Questions and Answers:

M
melissa95Aug 23, 2025
Why is my Shimano Steps Bicycle Accessories cycle computer not displayed?
- S
  Susan GordonAug 23, 2025
  If your Shimano Steps Bicycle Accessories cycle computer isn't displaying when you press the battery power button, consider the following: * Recharge the battery if the charge is insufficient. * Ensure the power is turned on by holding down the power button. * The power cannot be turned on while the battery is charging, so stop charging. * Ensure the cycle computer is correctly installed to the bracket. * Check if the connector of the electric wire connecting the motor unit to drive unit is not disconnected. If the issue persists, a component that the system cannot identify may be connected, or you may need to contact the place of purchase.
P
Patrick SmithAug 31, 2025
What does W030 error mean on Shimano Steps Bicycle Accessories?
- L
  Linda JenkinsAug 31, 2025
  If you encounter error W030 on your Shimano Steps Bicycle Accessories, it could be due to two or more assist switches connected to the system or a communication error between the drive unit and the motor unit. To resolve this: * Change the assist switch to the gear shifting switch, or connect only one assist switch and turn on the power again. * Check that the cable is properly connected between the drive unit and the motor unit. If the situation does not improve, contact the place of purchase.
D
Deanna LeblancAug 30, 2025
How to fix E010 error on Shimano Steps SC-E6010 Bicycle Accessories?
- M
  Michael MorrisAug 31, 2025
  If you receive error E010 on your Shimano Steps Bicycle Accessories, it indicates a system error. Press the power button of the battery to turn it on again. If the problem persists, contact the place of purchase.
M
Michael WilkinsAug 29, 2025
What does error E020 mean on Shimano Steps SC-E6010 Bicycle Accessories?
- P
  pmontgomeryAug 30, 2025
  If you're getting error E020 on your Shimano Steps Bicycle Accessories, it means a communication error between the battery and drive unit was detected. To solve this, check that the cable between the drive unit and battery is properly connected. If the situation does not improve, contact the place of purchase.
M
Mr. Jason LongAug 29, 2025
Why does the LED on my Shimano Steps SC-E6010 Bicycle Accessories charger not illuminate?
- S
  Steven KleinAug 29, 2025
  If the LED on your Shimano Steps Bicycle Accessories charger isn't lighting up, first, check the connection of the recharging plug to the battery for any foreign objects and reinsert it. Also, if the battery is fully charged, the LED may turn off, which isn't a malfunction. Disconnect and reconnect the charger's power plug to try again. If the LED still doesn't illuminate, contact the place of purchase.
J
Joanne AdamsAug 28, 2025
Why is pedaling so stiff on my Shimano Steps SC-E6010?
- R
  Ronald VangAug 28, 2025
  If you find that pedaling feels stiff with your Shimano Steps Bicycle Accessories, here are a few things to check: * Ensure your tires are inflated to the correct pressure by using a pump to add air. * Verify that the assist mode is not set to [OFF]; set it to [HIGH]. * Check if the battery is running low and charge it fully. * Make sure you didn't turn on the power while your foot was on the pedal; try turning it on again without pressure on the pedal. If the issue continues after these checks, contact the place of purchase.
J
James RossAug 27, 2025
What to do if the Shimano Steps SC-E6010 battery cannot be recharged?
- C
  Cheryl FisherAug 27, 2025
  If your Shimano Steps Bicycle Accessories battery is not recharging, consider the following: 1. Ensure the charger's power plug is securely inserted into the electrical outlet; disconnect and reconnect to try again. 2. Make sure the charger's recharging plug is securely inserted into the battery; disconnect and reconnect to try again. 3. Verify the charging adapter is securely connected to both the charging plug and the battery charging port. 4. Check for dirt on the connecting terminals of the charger, adapter, or battery and clean with a dry cloth. If the battery still won't recharge after these steps, contact the place of purchase.
A
April SavageAug 26, 2025
Why is assistance not being provided on my Shimano Steps SC-E6010?
- B
  Brittany GallegosAug 26, 2025
  If you're experiencing assistance issues with your Shimano Steps Bicycle Accessories, check these potential causes: * Ensure the battery is sufficiently charged and recharge if needed. * If riding on long slopes in summer or carrying heavy loads, turn off the power temporarily. * Assistance is not provided at speeds of 25 km/h or more, so check your speed. For issues related to incorrect connections or problems with the drive unit, cycle computer, or assist switch, contact the place of purchase.
S
Steven FordAug 25, 2025
How to fix system error on Shimano Steps SC-E6010 Bicycle Accessories?
- B
  Billy SolisAug 26, 2025
  If you experience a system error with your Shimano Steps Bicycle Accessories, ensure the cable is properly connected and not loose. If the problem persists, it's recommended to contact the place of purchase.
C
Craig CookAug 25, 2025
Why is the gear position not displayed on my Shimano Steps Bicycle Accessories?
- D
  Dana WhiteAug 25, 2025
  If the gear position is not displayed on your Shimano Steps Bicycle Accessories, it is only displayed when the electronic gear shifting unit is installed. Check if the electric wire connector is disconnected. If you are not sure, contact the place of purchase.

Shimano Steps SC-E6010 Specifications

General

Display Type	LCD
Compatibility	SHIMANO STEPS
Mounting	Handlebar
Compatible Battery	SHIMANO STEPS batteries
Type	E-bike display/switch unit
Functions	Walk mode display
Water Resistance	IPX6

Summary

SHIMANO STEPS System Features

System Features Overview

Assist Mode Selection

Explanation of power assist levels (HIGH, NORMAL, ECO, OFF, WALK) and their usage.

Technical Specifications

Initial Use and Battery Charging

Battery Charging Instructions

Safe procedures for charging the system battery, including cautions.

Cycle Computer Operations and Modes

Installing and Removing the Cycle Computer

Powering the System On and Off

Procedures for turning the system power on and off via computer or battery.

Changing Assist Mode Display

Walk Assist Mode Operation Guide

Instructions for activating and using the walk assist function.

Gear Shifting Control

Switching Gear Shifting Modes

System Settings and Customization

Data Clearing and Default Reset

Clock Setting Procedure

Start Mode Configuration

Backlight Settings

Display Brightness Adjustment

Electronic Gear Shifting Adjustment

Automatic Shift Timing Adjustment

Adjusting shift timing for easier or harder pedaling in automatic mode.

PC Connectivity and Software

Connecting the System to a PC

Downloading E-TUBE PROJECT Software

Troubleshooting Common Issues

Battery LED Error Indicators

Interpreting lighting patterns on the battery LED for error identification.

Cycle Computer Error Messages

Understanding error codes and warnings displayed on the cycle computer.

System Warnings and Remedies

List of system warnings, their causes, and recommended solutions.

Error Codes and Troubleshooting Steps

List of system error codes and the steps to resolve them.

Troubleshooting Assist Function Problems

Diagnosing and resolving issues with the power assist function.

Battery and Charger Troubleshooting

Solutions for common problems related to the battery and charger.

Cycle Computer Malfunction Resolution

Resolving issues related to the cycle computer's display and functionality.

Other System Symptoms and Solutions

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