Shimano Steps SC-EM800 User Manual (English)

Other manuals for Shimano Steps SC-EM800

Questions and Answers:

M
Mrs. Christine Cruz MDAug 22, 2025
Why doesn't the screen light up on my Shimano Steps Bicycle Accessories?
- J
  Jesse HamptonAug 22, 2025
  The screen might not light up on your Shimano Steps Bicycle Accessories due to several reasons: * The battery level may be too low: Charge the battery as described in the SHIMANO STEPS special battery and parts user's manual, and then turn the power on again. * The power may be off: Turn the power on, referring to the SHIMANO STEPS special battery and parts user's manual. * Charging in progress: You cannot turn the power on while charging with the battery installed on the bicycle. Stop charging. * Wiring issue: The connector of the electric wire might be disconnected. If you are unsure, contact your place of purchase. * Incompatible product: A product that the system cannot identify may be connected. Contact your place of purchase.
W
wmanningAug 25, 2025
What to do if Shimano Steps Bicycle Accessories power keeps disconnecting?
- K
  Kevin JohnsonAug 25, 2025
  If you are experiencing unexpected power disconnections with your Shimano Steps Bicycle Accessories, turn the power off and then on again, referring to the SHIMANO STEPS user's manual. If the issue persists, have your place of purchase check the following: * Ensure the battery mount is secure and doesn't rattle. * Inspect the power cord for damage and replace if necessary.
M
Meghan RossAug 25, 2025
How to fix Shimano Steps Bicycle Accessories when no speed signal is detected?
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  Michelle CobbAug 26, 2025
  If no vehicle speed signal is detected from the speed sensor on your Shimano Steps Bicycle Accessories, have your place of purchase check the following: * Install the speed sensor in the appropriate location. * Install the magnet in the appropriate location. (Refer to the "Disc brake" section in "General operations" or to the STEPS series dealer's manual for how to install the removed magnet.) If the error persists, or if the information above does not apply, contact your distributor for assistance.
S
sanderslaurenAug 26, 2025
What causes an abnormal speed signal on Shimano Steps Bicycle Accessories?
- H
  Hailey CarpenterAug 27, 2025
  If an abnormal vehicle speed signal is detected from the speed sensor on your Shimano Steps Bicycle Accessories, have your place of purchase perform the following: * Install the speed sensor and magnet in the appropriate locations. * If the bicycle has been modified, return it to the factory default setting. After following these instructions, ride the bicycle for a short while to clear the error. If the error persists, contact your distributor for assistance.
D
deleonkarenAug 27, 2025
How do I troubleshoot an abnormality in the Shimano Steps Bicycle Accessories drive unit?
- B
  Brian GreenAug 27, 2025
  If an abnormality is detected in the drive unit of your Shimano Steps Bicycle Accessories, turn the power off and then on again, referring to the SHIMANO STEPS user's manual. If the error persists, stop using it and contact your place of purchase or a distributor for assistance.
J
Jessica PatelAug 28, 2025
Why did my Shimano Steps Bicycle Accessories turn off due to temperature?
- B
  Brandon WeissAug 29, 2025
  If your Shimano Steps Bicycle Accessories turned off because the temperature exceeded the guaranteed operating range: * If it has exceeded the temperature in which discharge is possible, leave the battery in a cool place away from direct sunlight until the internal temperature of the battery decreases sufficiently. * If the temperature has fallen below the temperature where discharge is possible, leave the battery outdoors or other suitable area until the internal temperature rises to the appropriate temperature. If the error persists, contact your place of purchase or a distributor for assistance.
S
Samuel PaulAug 30, 2025
How to solve communication error between battery and drive unit on Shimano Steps Bicycle Accessories?
- J
  Jason PerkinsAug 30, 2025
  If a communication error is detected between the battery and drive unit of your Shimano Steps Bicycle Accessories, have your place of purchase check if the cable between the drive unit and battery is connected correctly.
L
Lisa MorganAug 31, 2025
What to do when Shimano Steps Bicycle Accessories shows battery overcurrent protection?
- K
  Katrina YoungAug 31, 2025
  If your Shimano Steps Bicycle Accessories indicates a battery overcurrent protection error (communication error with the bicycle system), have your place of purchase perform the following: * Connect a genuine SHIMANO battery. * Check the power cord for abnormalities. If the error persists, contact the distributor for assistance.
E
Emily ThompsonSep 1, 2025
How do I complete sensor initialization on Shimano Steps Bicycle Accessories?
- J
  John ThompsonSep 1, 2025
  If sensor initialization could not be completed normally on your Shimano Steps Bicycle Accessories: * When the drive unit is the DU-EP800 (the cycle computer displays W103): Turn the cranks in reverse two to three times. * When the drive unit is a different model (the cycle computer displays W013): Press the battery power button to turn the power OFF and then ON again without placing your feet on the pedals. If the error persists after performing the above, contact your place of purchase or a distributor for assistance.
D
Destiny OsborneSep 2, 2025
What causes Shimano Steps Bicycle Accessories to turn off due to current leakage?
- W
  Walter MackSep 2, 2025
  If the power was turned off on your Shimano Steps Bicycle Accessories due to current leakage being detected in the system, request the place of purchase to perform the following: Remove the components other than the drive unit one at a time and turn the power ON again. * The power is turned OFF during startup if the component causing the problem was not removed. * The power is turned ON and W104 continues to be displayed if the component causing the problem was removed.

Shimano Steps SC-EM800 Specifications

General

Max Torque	85 Nm
Connectivity	Bluetooth, ANT+
Firmware update by E-TUBE PROJECT	Yes
Waterproof rating	IPX5
Position	Handlebar-mounted
Compatibility	Shimano Steps E6100 and E8000 series
Mounting	Handlebar clamp

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Table of Contents

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Questions and Answers:

Shimano Steps SC-EM800 Specifications

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