Why isn't the gear position set in start mode when my Shimano Steps Bicycle Accessories bicycle is stopped?
If the gear position set in the start mode is not set when your Shimano Steps Bicycle Accessories bicycle is stopped, it may be because you pressed the pedal too strongly. Pressing the pedal gently makes it easier to shift gears.
What to do if Shimano Steps Bicycle Accessories power keeps disconnecting?
If you are experiencing unexpected power disconnections with your Shimano Steps Bicycle Accessories, turn the power off and then on again, referring to the SHIMANO STEPS user's manual. If the issue persists, have your place of purchase check the following: * Ensure the battery mount is secure and doesn't rattle. * Inspect the power cord for damage and replace if necessary.
How to fix Shimano Steps Bicycle Accessories when no speed signal is detected?
If no vehicle speed signal is detected from the speed sensor on your Shimano Steps Bicycle Accessories, have your place of purchase check the following: * Install the speed sensor in the appropriate location. * Install the magnet in the appropriate location. (Refer to the "Disc brake" section in "General operations" or to the STEPS series dealer's manual for how to install the removed magnet.) If the error persists, or if the information above does not apply, contact your distributor for assistance.
What causes an abnormal speed signal on Shimano Steps Bicycle Accessories?
If an abnormal vehicle speed signal is detected from the speed sensor on your Shimano Steps Bicycle Accessories, have your place of purchase perform the following: * Install the speed sensor and magnet in the appropriate locations. * If the bicycle has been modified, return it to the factory default setting. After following these instructions, ride the bicycle for a short while to clear the error. If the error persists, contact your distributor for assistance.
How do I troubleshoot an abnormality in the Shimano Steps Bicycle Accessories drive unit?
If an abnormality is detected in the drive unit of your Shimano Steps Bicycle Accessories, turn the power off and then on again, referring to the SHIMANO STEPS user's manual. If the error persists, stop using it and contact your place of purchase or a distributor for assistance.
Why isn't the gear position displayed on my Shimano Steps Bicycle Accessories?
The gear position is only displayed on your Shimano Steps Bicycle Accessories when the electronic gear shifting unit is installed. Check whether the connector of the electric wire is disconnected. If you are not sure, contact the place of purchase.
How to fix abnormality detected in the Shimano Steps Bicycle Accessories vehicle settings?
If an abnormality was detected in the vehicle settings of your Shimano Steps Bicycle Accessories, have your place of purchase perform the following: * Connect to E-TUBE PROJECT to check the configuration. If the settings and vehicle status differ, revise the vehicle status. If the error persists, contact your distributor for assistance.
What does it mean if there is an abnormality detected in firmware on Shimano Steps Bicycle Accessories?
If an abnormality is detected in the firmware on your Shimano Steps Bicycle Accessories and part of the firmware may be corrupted, contact your place of purchase or a distributor because the firmware needs to be restored.
What to do if Shimano Steps Bicycle Accessories battery is compliant but not compatible?
If the battery connected to the drive unit of your Shimano Steps Bicycle Accessories is compliant with system standards but not compatible, turn the power off and then on using the battery power button, referring to the SHIMANO STEPS user's manual.
What causes Shimano Steps Bicycle Accessories to turn off due to current leakage?
If the power was turned off on your Shimano Steps Bicycle Accessories due to current leakage being detected in the system, request the place of purchase to perform the following: Remove the components other than the drive unit one at a time and turn the power ON again. * The power is turned OFF during startup if the component causing the problem was not removed. * The power is turned ON and W104 continues to be displayed if the component causing the problem was removed.
General| Max Torque | 85 Nm |
|---|---|
| Connectivity | Bluetooth, ANT+ |
| Firmware update by E-TUBE PROJECT | Yes |
| Waterproof rating | IPX5 |
| Position | Handlebar-mounted |
| Compatibility | Shimano Steps E6100 and E8000 series |
| Mounting | Handlebar clamp |
Guidelines for safe operation, handling, and disposal to prevent injury and damage.
Explanation of manual organization and identification of cycle computer and switch unit parts.
Understanding operational notation and procedures for installing the cycle computer.
Information on how to install and remove the cycle computer from the bicycle.
Procedure for powering the cycle computer and linked bicycle components on and off.
Explanation of icons and data displayed on the cycle computer's main screen.
Understanding the icons used to show the remaining battery charge.
How to cycle through different data fields like speed, distance, and time on the display.
Steps to enter, navigate, and exit the cycle computer's configuration menu.
Configuring clock, operational sounds, screen brightness, language, and units.
Customizing light, start gear position, and riding comfort profiles.
Fine-tuning the gear shifting timing for automatic gear shifting.
Details on 2.4 GHz, ANT, and Bluetooth LE connection types and system specifications.
Using the E-TUBE PROJECT software for settings and firmware updates.
Solutions for RD protection, gear shifting, and other operational problems.
Interpreting and resolving system warning codes and their restrictions.
Understanding and resolving system error messages and their remedies.
A summary guide for symptoms, possible causes, and remedies for common issues.
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