Shimano Steps SC-EM800 User Manual

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 Error indication
If an error message is displayed on the entire screen, refer to the SHIMANO STEPS special battery and parts user's
manual and follow one of the procedures below to reset the display.
• Press the battery power button to turn the power OFF.
• Remove the battery from the battery mount.
NOTICE
• If the situation does not improve even after turning the power back ON, consult with the place of purchase or a distributor.
Code*1
Indication
conditions
Operational restrictions being
displayed
Remedy
E010
An abnormality
was detected in
the drive unit.
Assist will not be provided
when riding.
Refer to the SHIMANO STEPS user's manual and
perform the following. Turn the power OFF and
then ON again. If the error persists, stop using it
and contact your place of purchase or a distributor
for assistance.
E020
Communication
error between the
battery and drive
unit detected.
Assist will not be provided
when riding.
Have your place of purchase perform the following.
• Check to see if the cable between the drive unit
and battery is connected correctly.
E021
The battery
connected to the
drive unit is
compliant with
system standards,
but is not
compatible.
Assist will not be provided
when riding.
Refer to the SHIMANO STEPS user's manual and
perform the following. Use the battery power
button to turn the power OFF, and then turn the
power back ON.
E022
Battery connected
to drive unit does
not conform with
system standards.
No system functions will start.
Refer to the SHIMANO STEPS user's manual and
perform the following. Use the battery power
button to turn the power OFF, and then turn the
power back ON.
E023
Electrical failure
was detected
inside the battery.
No system functions will start.
Refer to the SHIMANO STEPS user's manual and
perform the following. Use the battery power
button to turn the power OFF, and then turn the
power back ON.
E024
Battery overcurrent
protection
occurred.
(Communication
error with the
bicycle system)
No system functions will start.
Have your place of purchase perform the following.
• Connect a genuine SHIMANO battery. Also check
the power cord for abnormalities. If the error
persists, contact the distributor for assistance.

Shimano Steps SC-EM800 Specifications

General

Brand	Shimano Steps
Model	SC-EM800
Category	Switch
Language	English