27
Code*1
Indication
conditions
Operational restrictions being
displayed
Remedy
E025
Battery does not
recognize the drive
unit.
(A genuine drive
unit is not
connected, or the
power cord is
disconnected.)
No system functions will start.
Have your place of purchase perform the following.
• Connect a genuine battery or drive unit. Also
check the power cord for abnormalities. If the
error persists, contact your distributor for
assistance.
E030
Shifting unit
different from
system
configuration is
installed.
Assist will not be provided
when riding.
Have your place of purchase perform the following.
Connect the E-TUBE PROJECT to update to the
correct configuration.
E033
Current firmware is
not supported by
this system.
Assist will not be provided
when riding.
Have your place of purchase perform the following.
• Connect to E-TUBE PROJECT to update the
firmware on all the assist bicycle units to the
latest version.
E034
(E013)
Abnormality
detected in drive
unit’s firmware.
Assist will not be provided
when riding.
Have your place of purchase perform the following.
• Connect to E-TUBE PROJECT and restore the
firmware.
If the error persists, contact your distributor for
assistance.
E035
An abnormality
was detected in
the vehicle
settings.
Assist will not be provided
when riding.
Have your place of purchase perform the following.
• Connect to E-TUBE PROJECT to check the
configuration. If the settings and vehicle status
differ, revise the vehicle status.
If the error persists, contact your distributor for
assistance.
E043
Abnormality
detected in
firmware on this
product. Part of
the firmware may
be corrupted.
Assist will not be provided
when riding.
Contact your place of purchase or a distributor. The
firmware needs to be restored.
E050
(E014)
An abnormal
vehicle speed
signal was
detected from the
speed sensor.
Assist will not be provided
when riding.
Have your place of purchase perform the following.
• Install the speed sensor and magnet in the
appropriate locations.
• If the bicycle has been modified, return it to the
factory default setting.
Ride the bicycle for a short while after following
the instructions above to clear the error.
If the error persists, or if the information above
does not apply, contact your distributor for
assistance.
*1 The instruction in the parentheses is displayed according to the drive unit connected.
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