How to fix Shimano Steps Bicycle Accessories when shifting unit is different from system configuration?
If a shifting unit different from the system configuration is installed on your Shimano Steps Bicycle Accessories, have your place of purchase connect the E-TUBE PROJECT to update to the correct configuration.
What if installed shifting unit differs from the shifting unit configured in the Shimano Steps Bicycle Accessories system?
If the installed shifting unit differs from the shifting unit configured in the system of your Shimano Steps Bicycle Accessories, have your place of purchase perform the following: * Check the current system status in E-TUBE PROJECT and replace the shifting unit that is currently set. If the error persists, contact your distributor for assistance.
Why doesn't the screen light up on my Shimano Steps Bicycle Accessories?
The screen might not light up on your Shimano Steps Bicycle Accessories due to several reasons: * The battery level may be too low: Charge the battery as described in the SHIMANO STEPS special battery and parts user's manual, and then turn the power on again. * The power may be off: Turn the power on, referring to the SHIMANO STEPS special battery and parts user's manual. * Charging in progress: You cannot turn the power on while charging with the battery installed on the bicycle. Stop charging. * Wiring issue: The connector of the electric wire might be disconnected. If you are unsure, contact your place of purchase. * Incompatible product: A product that the system cannot identify may be connected. Contact your place of purchase.
What to do if Shimano Steps Bicycle Accessories battery is compliant but not compatible?
If the battery connected to the drive unit of your Shimano Steps Bicycle Accessories is compliant with system standards but not compatible, turn the power off and then on using the battery power button, referring to the SHIMANO STEPS user's manual.
Why doesn't my Shimano Steps Bicycle Accessories battery recognize the drive unit?
If the battery on your Shimano Steps Bicycle Accessories does not recognize the drive unit (a genuine drive unit is not connected, or the power cord is disconnected), have your place of purchase perform the following: * Connect a genuine battery or drive unit. * Check the power cord for abnormalities. If the error persists, contact your distributor for assistance.
What causes Shimano Steps Bicycle Accessories to turn off due to current leakage?
If the power was turned off on your Shimano Steps Bicycle Accessories due to current leakage being detected in the system, request the place of purchase to perform the following: Remove the components other than the drive unit one at a time and turn the power ON again. * The power is turned OFF during startup if the component causing the problem was not removed. * The power is turned ON and W104 continues to be displayed if the component causing the problem was removed.
How do I complete sensor initialization on Shimano Steps Bicycle Accessories?
If sensor initialization could not be completed normally on your Shimano Steps Bicycle Accessories: * When the drive unit is the DU-EP800 (the cycle computer displays W103): Turn the cranks in reverse two to three times. * When the drive unit is a different model (the cycle computer displays W013): Press the battery power button to turn the power OFF and then ON again without placing your feet on the pedals. If the error persists after performing the above, contact your place of purchase or a distributor for assistance.
What to do when Shimano Steps Bicycle Accessories shows battery overcurrent protection?
If your Shimano Steps Bicycle Accessories indicates a battery overcurrent protection error (communication error with the bicycle system), have your place of purchase perform the following: * Connect a genuine SHIMANO battery. * Check the power cord for abnormalities. If the error persists, contact the distributor for assistance.
How to solve communication error between battery and drive unit on Shimano Steps Bicycle Accessories?
If a communication error is detected between the battery and drive unit of your Shimano Steps Bicycle Accessories, have your place of purchase check if the cable between the drive unit and battery is connected correctly.
Why did my Shimano Steps Bicycle Accessories turn off due to temperature?
If your Shimano Steps Bicycle Accessories turned off because the temperature exceeded the guaranteed operating range: * If it has exceeded the temperature in which discharge is possible, leave the battery in a cool place away from direct sunlight until the internal temperature of the battery decreases sufficiently. * If the temperature has fallen below the temperature where discharge is possible, leave the battery outdoors or other suitable area until the internal temperature rises to the appropriate temperature. If the error persists, contact your place of purchase or a distributor for assistance.
General| Max Torque | 85 Nm |
|---|---|
| Connectivity | Bluetooth, ANT+ |
| Firmware update by E-TUBE PROJECT | Yes |
| Waterproof rating | IPX5 |
| Position | Handlebar-mounted |
| Compatibility | Shimano Steps E6100 and E8000 series |
| Mounting | Handlebar clamp |
Guidelines for safe operation, handling, and disposal to prevent injury and damage.
Explanation of manual organization and identification of cycle computer and switch unit parts.
Understanding operational notation and procedures for installing the cycle computer.
Information on how to install and remove the cycle computer from the bicycle.
Procedure for powering the cycle computer and linked bicycle components on and off.
Explanation of icons and data displayed on the cycle computer's main screen.
Understanding the icons used to show the remaining battery charge.
How to cycle through different data fields like speed, distance, and time on the display.
Steps to enter, navigate, and exit the cycle computer's configuration menu.
Configuring clock, operational sounds, screen brightness, language, and units.
Customizing light, start gear position, and riding comfort profiles.
Fine-tuning the gear shifting timing for automatic gear shifting.
Details on 2.4 GHz, ANT, and Bluetooth LE connection types and system specifications.
Using the E-TUBE PROJECT software for settings and firmware updates.
Solutions for RD protection, gear shifting, and other operational problems.
Interpreting and resolving system warning codes and their restrictions.
Understanding and resolving system error messages and their remedies.
A summary guide for symptoms, possible causes, and remedies for common issues.
To Next Page
