Why doesn't my Shimano Steps Bicycle Accessories battery recognize the drive unit?
If the battery on your Shimano Steps Bicycle Accessories does not recognize the drive unit (a genuine drive unit is not connected, or the power cord is disconnected), have your place of purchase perform the following: * Connect a genuine battery or drive unit. * Check the power cord for abnormalities. If the error persists, contact your distributor for assistance.
What to do if Shimano Steps Bicycle Accessories battery is compliant but not compatible?
If the battery connected to the drive unit of your Shimano Steps Bicycle Accessories is compliant with system standards but not compatible, turn the power off and then on using the battery power button, referring to the SHIMANO STEPS user's manual.
What should I do if Shimano Steps Bicycle Accessories battery doesn't conform to standards?
If the battery connected to the drive unit of your Shimano Steps Bicycle Accessories does not conform with system standards, turn the power off and then on using the battery power button, referring to the SHIMANO STEPS user's manual.
What if installed shifting unit differs from the shifting unit configured in the Shimano Steps Bicycle Accessories system?
If the installed shifting unit differs from the shifting unit configured in the system of your Shimano Steps Bicycle Accessories, have your place of purchase perform the following: * Check the current system status in E-TUBE PROJECT and replace the shifting unit that is currently set. If the error persists, contact your distributor for assistance.
How to fix Shimano Steps Bicycle Accessories when shifting unit is different from system configuration?
If a shifting unit different from the system configuration is installed on your Shimano Steps Bicycle Accessories, have your place of purchase connect the E-TUBE PROJECT to update to the correct configuration.
How to update firmware on Shimano Steps Bicycle Accessories?
If the current firmware is not supported by the system on your Shimano Steps Bicycle Accessories, have your place of purchase perform the following: * Connect to E-TUBE PROJECT to update the firmware on all the assist bicycle units to the latest version.
General| Max Torque | 85 Nm |
|---|---|
| Connectivity | Bluetooth, ANT+ |
| Firmware update by E-TUBE PROJECT | Yes |
| Waterproof rating | IPX5 |
| Position | Handlebar-mounted |
| Compatibility | Shimano Steps E6100 and E8000 series |
| Mounting | Handlebar clamp |
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