ShoreTel 560 User Manual

ShoreTel
560/565 Handset
Quick Guide
AUDIO CONTROLS
Adjusting Ring Tone Volume
To adjust the ring volume, while the handset is on
hook and the speakerphone is off, press
the volume button. By pressing down repeatedly,
you can turn the ringer volume off.
Adjusting Handset Volume
To adjust the handset volume, while the handset
is off hook, press
Adjusting Headset Volume
To adjust the headset volume, while the headset
LED is illuminated, press
Adjusting Speakerphone Volume
To adjust the speakerphone volume, while the
speakerphone LED is illuminated, press
Muting an Active Call
To mute the active call, press the Mute button
The LED turns red. To cancel mute, press the
same button again.
Changing Extension Assignment – HOT DESKING
If you have the proper permission, you can assign
your extension to any phone on the system.
- Press the VOICE MAIL key on the phone you want
to log on to.
- Press #
- Enter your ext number………..
- Enter your 6 digit password
- At the Main Menu prompt, press 7.
Now select the option you require from the follow
prompts
- Press 3 to re-assign the extension.
- Press 1 to assign the extension.
- Press 2 to un-assign the extension. (The phone
will revert to its original extension.)
Issue 6 5.11.13

ShoreTel 560 Specifications

General

Brand	ShoreTel
Model	560
Category	IP Phone
Language	English

Summary

Audio Controls

Muting an Active Call

Mute an active call by pressing the Mute button; the LED turns red. Press again to cancel.

Hot Desking Extension Assignment

Assign Extension to Phone

Log on to a phone by pressing VOICE MAIL, entering extension, password, and selecting option 7, then 3, then 1.

Getting Started with Your Phone

Initial Phone Setup and Registration

Assign your extension to the handset by entering extn, password, recording name, and selecting voice mail options.

Call Handling Features

Transferring Calls

Transfer calls announced or unannounced, or directly to voice mail.

Conference and Forwarding

Initiating Conference Calls

Add a third party to a call by pressing CONFERENCE and following prompts.

Configuring Call Forwarding

Set call forwarding modes (Standard, In meeting, etc.) and destinations.

Find Me Forwarding

Route calls from voice mail to one of two specified numbers for location.