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General| Protocols | SIP, SCCP |
|---|---|
| Speakerphone | Full-duplex speakerphone |
| Bluetooth | No |
| Lines | 6 |
| Display | 3.5-inch color display |
| Audio | Wideband audio |
| Ethernet Ports | 2 (10/100/1000 Mbps) |
| Power over Ethernet | Yes (802.3af) |
| Line Keys | 6 line keys |
| Headset Support | Yes |
| Power | PoE |
| Audio Codecs | G.711, G.729 |
| Handset | Yes |
Explains the information displayed on the ShoreTel IP phone screen.
Details the process of adjusting the display's brightness and contrast levels.
Describes how the phone's screen backlight behaves during inactivity and business hours.
Provides a reference for understanding icons, LED colors, and blink patterns indicating phone status.
Outlines methods for initiating internal and external calls using handset, speakerphone, or headset.
Explains how to identify and answer incoming calls via different audio paths.
Describes how to redirect an incoming call directly to the recipient's voice mailbox.
Details the procedure for forwarding an incoming call to another extension or external number.
Explains how to handle multiple incoming calls while already on a call.
Provides instructions on how to transfer a call to another number or extension, with options.
Guides users on setting up conference calls with multiple participants.
Explains how to establish direct, non-ringing communication between ShoreTel IP phones.
Details the steps for placing and retrieving calls from hold.
Describes how to redial previous numbers and view missed call history.
How to set the volume for incoming call ring tones.
How to adjust the audio volume for the phone's handset.
How to adjust the audio volume for a connected headset.
How to adjust audio volume for a paired Bluetooth headset.
How to adjust the audio volume for the speakerphone.
Instructions for muting and unmuting the microphone during an active call.
Steps to access the primary voice mail menu from the phone.
How to access voice mail from a different ShoreTel IP phone extension.
Procedure for accessing voice mail from a phone outside the ShoreTel system.
Guide to playing, saving, deleting, and forwarding new voice messages.
Instructions on recording and sending voice messages to other users.
How to access and manage previously saved voice messages.
Describes various settings and options available within the personal voice mail box.
Explains how to select different call handling modes for the extension.
Steps for assigning or unassigning an extension to a phone.
Instructions for changing the voice mail access password.
How to control the display of message details like date, time, and caller ID.
Guide to recording your name for caller identification in the voice mail system.
How to access and potentially restore recently deleted voice messages.
Procedure to permanently delete messages from the voice mail system.
Covers options like e-mail delivery of messages and agent state management.
Details on leaving messages, bypassing greetings, and post-recording options.
How to configure call handling modes and forwarding destinations for your extension.
Setting the default audio path (headset/speaker) for placing/receiving calls.
Instructions for selecting a preferred ring tone for incoming calls.
Guide to assigning specific functions to the phone's programmable custom buttons.
How workgroup agents can log in, log out, or change their status.
Steps to activate or deactivate handsfree operation for analog phone users.
Detailed steps to associate a Bluetooth headset with the ShoreTel IP phone.
Explains how custom buttons can be programmed for shortcuts to phone functions.
How to answer calls directed to an extension being monitored.
How to speak privately to one party on an active call without the other hearing.
A quick reference for star codes related to remote call management and features.
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