What to do if ShoreTel IP485G IP Phone display is blank?
If your ShoreTel IP Phone display is blank, it might be in power-saving mode. Try going off hook or pressing any key to bring the screen back to full brightness. Alternatively, the phone might not be connected to a working power source, in which case you should contact your system administrator.
Overview of the ShoreTel IP Phone 485g components.
Explains the phone's display screen, call appearance buttons, programmable buttons, and soft keys.
Covers backlight, glare reduction, headset compatibility, and basic phone setup procedures.
Procedure for assigning your extension to the phone and logging into the voicemail system.
Instructions for placing and answering calls using handset, speakerphone, or headset.
How to adjust ring and listening volumes, and mute the microphone during a call.
Explains phone icons and how to use the directory for calls and contact lookup.
How to access, view, and manage call history entries.
Covers call hold, switching between calls, diverting, and transferring.
How to park calls and pick up calls from other extensions.
Explains user options like DND, call forwarding, ringtone, wallpaper, and time zone.
How to activate and use the Do Not Disturb mode for incoming calls.
Steps to configure call forwarding settings for different scenarios.
How to set your headset as the default audio path for placing and receiving calls.
Procedures to select and set ringtones and wallpaper images for the phone.
Enables handsfree mode to suppress dial tone for off-hook headsets.
Steps to set up and conduct conference calls with multiple parties.
How to add incoming or held calls to an active conference call.
How to use group paging to broadcast messages to extensions.
Describes features like Barge, Block Caller ID, Shared Line, Silent Coach/Monitor.
Indicators for messages, logging in from phone or extension.
How to record your name and personal greeting for voicemail.
Summary of options for managing messages, passwords, and greetings.
Details message playback options and shortcut keys for navigation.
How to forward and reply to voicemail messages.
Common phone problems and their potential solutions.
How to contact the Help Desk for support from your phone.
How to access phone details like IP address and MAC address.
Procedure to reboot the phone to resolve operational issues.
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