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ShoreTel 930D User Manual

ShoreTel 930D
59 pages
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ShoreTel IP Phone 930D
Handset User Guide
May 2013

Table of Contents

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ShoreTel 930D Specifications

General IconGeneral
BrandShoreTel
Model930D
CategoryIP Phone
LanguageEnglish

Summary

CHAPTER 1 Getting Started

Getting Started with Your New Phone

Guides users through the initial setup of their new ShoreTel IP Phone 930D.

Unpacking the Box

Lists the components included in the handset package for verification.

Installing and Charging the Battery

Provides step-by-step instructions for installing and charging the phone's battery.

Logging In (If needed)

Explains the process for logging into the phone system for the first time.

Overview of the IP930D

Identifies and explains the various components and features of the IP930D handset.

Your Phone's Display

Describes the information displayed on the phone screen and its various elements.

Guide to Call Status Icons

Explains the various icons used to indicate call states and handset status.

CHAPTER 2 Managing Calls

Basic Call Management

Covers fundamental call handling actions like placing, holding, and transferring.

Placing Calls

Instructions on how to initiate calls using the handset, speakerphone, or headset.

Answering Calls

Identifies incoming calls via ring tones, icons, and LED indicators.

Transferring a Call

Procedures for transferring calls to other extensions or numbers.

Making a Conference Call

Steps to set up and manage conference calls with multiple parties.

Placing a Call On or Off Hold

How to place an active call on hold and retrieve it.

Options to Configure Your Handset

Information on customizable features and settings for the handset.

Changing Call-Handling Mode and Forwarding

How to set call handling preferences and destinations.

Using the Directory to Find Numbers and Place Calls

Guides users on how to search the network directory and make calls.

Managing Calls with Advanced or Optional Features

Overview of advanced call management functions available on the phone.

Silent Monitor / Barge In

How to listen to or join an ongoing call without being detected.

Parking and Unparking Calls

Procedures for temporarily holding calls and retrieving them later.

CHAPTER 3 Using Voicemail

Logging In

How to access the voicemail system from different locations.

Using Your Voicemail Menu

Overview of navigating and using the voicemail system's interactive menu.

Listening to and Interacting with New Messages

How to play, save, delete, or forward new voicemail messages.

Accessing Mailbox Options

How to manage personal mailbox settings, including greetings and passwords.

CHAPTER 4 Troubleshooting

Problems and Solutions

Provides solutions for common issues encountered with the handset.

Viewing Phone Information

How to access technical details like IP address, MAC address, and software version.

Quick Reference of IP930D Shortcuts

A summary of dial codes and menu paths for common tasks.

CHAPTER 5 Important Information

Battery and AC Adapter

Guidelines for the safe and proper use of the phone's battery and AC adapter.

Rechargeable Battery Information

Warnings and instructions regarding the safe handling and disposal of the rechargeable battery.

Radio Frequency (RF) Exposure Information

Information on compliance with FCC RF exposure limits for the product.

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