ShoreTel 930D Quick Reference

ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com
ShoreTel IP Phone 930D Quick Reference
Place Calls
Use the handset
+ extension.
Use the speakerphone
+ extension.
Use a headset With a headset plugged into the headset jack, + extension.
Use the Directory + (to select Directory and user name).
Use Call History + (to select Call History and extension).
Use the Intercom + (to select Intercom) + extension + Intcom soft key.
Redial the last number called
+
Answer Calls
Answer a call or or Answer soft key.
Send a call to voicemail To VM soft key.
Divert an incoming call or or Answer soft key.
Adjust volume for current call + or - volume buttons (side of handset).
Answer call waiting (incoming call) (to highlight and select the call) or Answer soft key.
Mute and Hold
Mute a call Mute button (side of handset). Toggles Mute on and off.
Place a call on hold or (to highlight and select a call).
Take a call off hold or Unhold soft key or (to highlight and select a call).
Transfer Calls
Transfer a call, no consult + extension, then Transf soft key.
Transfer a call with consult + extension, then Conslt + Yes soft keys.
Transfer a call with intercom consult + extension + More + Intcom soft keys.
Transfer a call to voice mailbox + extension + More + To MB soft keys.
Conference Calls
Make a conference call, no consult + extension + Confrn soft key.
Make a conference call with consult + extension + Conslt + Yes soft keys.
Display conference participants Show soft key.
Disconnect a conference participant + Drop soft key.
Park Calls
Park a call on another extension Park soft key + extension + Park soft key.
Unpark a call Unpark soft key + extension + select a call + Unpark soft key.
Voicemail
Check voicemail + or + password +
Log in from an external phone Access number + + your extension + password +
Log in from another extension Voicemail button + + your extension + password +
Shortcuts
Park a call + + extension.
Unpark a call + + extension.
Pick up a remote extension + + extension.
Use the intercom + + extension.
Change CHM, forwarding + + +
Change extension assignment + + +
Log in or out of a Workgroup Use ShoreTel Communicator or voicemail menus.
Charge the handset Place the handset in the charging stand. A blue light on the stand
indicates that the handset battery is charging.
For more details about using your phone, see the ShoreTel IP Phone 930D Handset User Guide.

ShoreTel 930D Specifications

General

Brand	ShoreTel
Model	930D
Category	IP Phone
Language	English