Maintenance
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by an expert after every year in the course of an acceptance test.
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by a skilled person once a year.
The following points have to be considered during the inspection:
01) All screws used for installing the device or parts of the device have to be tightly connected and
must not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
04) The electric power supply cables must not show any damages or material fatigue.
The Showtec Easy 16 requires almost no maintenance. However, you should keep the unit clean.
Disconnect the mains power supply, and then wipe the cover with a damp cloth. Do not immerse in
liquid. Do not use alcohol or solvents.
Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections
with a damp cloth. Make sure that the connections are thoroughly dry before linking equipment or
supplying electric power.
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
No Light
If the Easy 16 does not operate properly, refer servicing to a technician.
Suspect two potential problem areas: the power supply, the LEDs.
01) Power supply. Check if the unit is plugged into an appropriate power supply.
02) The LEDs. Return the Easy 16 to your Showtec dealer.
03) A LED effect does not respond to the Easy 16: Check the DMX-address of the fixture and the
controller. Make sure that they match. Make sure that the connections are correct.
04) Check if blackout is inactive.
05) If all of the above appears to be O.K., plug the unit in again.
06) If nothing happens after 30 seconds, unplug the device.
07) If you are unable to determine the cause of the problem, do not open the Easy 16, as this may
damage the unit and the warranty will become void.
08) Return the device to your Showtec dealer.
No Response to DMX
Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card
malfunction.
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
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