SICK CLV615 User Manual

10 Troubleshooting
10.1 Overview of possible errors and faults
NOTICE
Danger due to damage to the device
For reasons of safety, if a device shows visible signs of damage do not put it into
operation. Immediately take a device that is in operation out of operation.
Damage includes, depending on the type of device, for example the following:
•
Viewing window pane: Cracked or broken
•
Housing: Cracked or broken
•
Violation of the cable outlet on the housing or the cable itself
•
Overtightening of the male connector unit, tearing or breakage of the housing
•
Moisture penetration in the device
Possible faults and corrective actions are described in the table below for troubleshoot‐
ing.
Table 15: Errors and faults
Situation Error or fault
Mounting
■
Device poorly aligned to objects with bar codes(e.g., dazzle)
■
Read cycle sensor incorrectly positioned, for example the inter‐
nal reading interval is opened too early or closed too late.
Electrical installation
■
Data interfaces of the device wired incorrectly
■
Voltage supply not sufficiently dimensioned or cables with too
small a cross-section used
Configuration
■
Functions not adapted to local conditions, e.g. parameters for
the data interface not set correctly
■
Device limits not observed, e.g. reading distance, aperture
angle
■
Trigger source for read cycle not selected correctly
Operation
■
Control of the reading pulse not correct or not suitable for the
object
■
Device faults (hardware/ software)
10.2 Detailed fault analysis
10.2.1 LEDs on the device
The display of the LEDs can indicate possible faults or errors, see "Optical display",
page 52. Further information on this can be found in the “System Information” section.
10.2.2 System information
The device reports any errors that occur in a number of ways. The error output is hier‐
archical. This hierarchical structure allows for an increasingly detailed level of analysis:
•
Communication errors can occur while transmitting data to the device. The device
then returns an error code.
•
For errors that occur during reading, the device writes errors codes in the status
log, see "Status log", page 58.
TROUBLESHOOTING 10
8017840/19OF/2021-10-28 | SICK O P E R A T I N G I N S T R U C T I O N S | CLV61x
57
Subject to change without notice

SICK CLV615 Specifications

General

Brand	SICK
Model	CLV615
Category	Barcode Reader
Language	English