Hold—Internal Consultation 27
Hold—Internal Consultation
This feature lets you place an intercom or internal/external call
on exclusive hold. Upon activating this feature, you are limited
in the following ways:
• you cannot replace the handset on the cradle
• you cannot place or receive additional calls
• you can only retrieve the call from your telephone
For this feature, you must set up one of your programmable
feature keys as an Internal Consult key (refer to “To program a
feature key” on page 14).
To put a call on hold
After receiving or placing an internal/external call, press the
Internal Consult key to place the caller on hold.
To reconnect to a held call
If you want to retrieve the held caller, you press the Select key
to choose the
Return to held call?
option.
Refer to “Feature Access Codes” on page 39 for information on
accessing features through special access codes.
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