Diagnostics and upkeep
5.5 Processing status of e-mails
CP 1243-1
Operating Instructions, 12/2016, C79000-G8976-C365-02
97
8410 It is not possible to read via the connection. Possible cause: The communications partner
terminated the connection or the connection was aborted.
8411 Sending the e-mail failed. Cause: There was not enough memory space for sending.
The configured DNS server could not resolve specified domain name.
8413 Due to an internal error in the DNS subsystem, the domain name could not be resolved.
An empty character string was specified as the domain name.
An internal error occurred in the cURL module. Execution was aborted.
An internal error occurred in the SMTP module. Execution was aborted.
8417 Requests to SMTP on a channel already being used or invalid channel ID. Execution was
Sending the e-mail was aborted. Possible cause: Execution time exceeded.
The channel was interrupted and cannot be used before the connection is terminated.
Certificate chain from the server could not be verified with the root certificate of the CP.
Internal error occurred. Execution was stopped.
Action not executed: Mailbox not available / unreachable. Try again later.
84xx Other error message from the e-mail server
Apart from the leading "8", the message corresponds to the three-digit error number of the
8500 Syntax error: Command unknown.
This also includes the error of having a command chain that is too long. The cause may be
that the e-mail server does not support the LOGIN authentication method.
Try sending e-mails without authentication (no user name).
8501 Syntax error. Check the following configuration data:
Alarm configuration > E-mail data (Content):
• Recipient address ("To" or "Cc").
8502 Syntax error. Check the following configuration data:
Alarm configuration > E-mail data (Content):
• Email address (sender)
8535 SMTP authentication incomplete. Check the "User name" and "Password" parameters in
8550 SMTP server cannot be reached. You have no access rights. Check the following configu-
ration data:
• CP configuration > E-mail configuration:
– User name
– Password
– Email address (sender)
• Alarm configuration > E-mail data (Content):
– Recipient address ("To" or "Cc").
85xx Other error message from the e-mail server
Apart from the leading "8", the message corresponds to the three-digit error number of the
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