Siemens SIMATIC - Technical Support; Service and Support

PDT IFP Monitor Standard
26 Operating Manual, 10/2017, A5E41104536-AB
Technical support
A
A.1
Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
● Technical support (https://support.industry.siemens.com)
● Support request form (http://www.siemens.com/automation/support-request)
● After-sales information system for SIMATIC PC / PG (http://www.siemens.com/asis)
● SIMATIC Documentation Collection (http://www.siemens.com/simatic-tech-doku-portal)
● Your local representative
(http://www.automation.siemens.com/mcms/aspa-db/en/Pages/default.aspx)
● Training center (http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en)
● Industry Mall (https://mall.industry.siemens.com)
When contacting your local representative or Technical Support, please have the following
information at hand:
● Order number of the device (MLFB)
● BIOS version (industry PC) or image version (HMI device)
● Installed additional hardware
● Installed additional software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
downloads are available on the Internet under "After Sales Information System
SIMATIC PC/PG" (see above).