Faults and their rectification
1FK7 G2 synchronous motors
110 Operating Instructions, 05/2021, A5E50907562B AA
Table 8- 1 Possible faults
Fault
Fault cause (see "Fault causes and remedial measures"
Humming sound when starting
Humming sound in operation
High temperature rise under no-load
operation
High temperature rise under load
High temperature rise of individual
winding sections
Grinding sound, running noise
Table 8- 2 "Fault causes and remedial measures" key table
Interruption of a phase in the supply cable
/ motor winding
Check the frequency converter and supply cables, measure the winding
resistances and insulation resistances, repair after consultation with
Interrupted phase in the feeder cable
after switching on
Check the frequency converter and supply cables/check the winding
resistances
Converter output voltage too high, fre-
quency too low
Check the settings on the frequency converter, perform automatic mo-
tor identification
Winding short-circuit or phase short-
circuit in stator winding
Measure the winding resistances and insulation resistances, repair after
consultation with manufacturer
Heat dissipation impeded by deposits
Clean the surface of the drives and ensure that the cooling air can flow
in and out unimpeded
Cooling air inlet/outlet is blocked by for-
eign bodies
Remove the block and ensure that the cooling air can flow in and out
unimpeded
Check the fan motor to ensure that it is functioning correctly
Insufficient shielding for motor and/or
encoder cable
Check the shielding and grounding
Excessive drive controller gain
Rotating parts are grinding
Determine cause and adjust parts
Foreign bodies inside the motor
Send to manufacturer for repair
Send to manufacturer for repair
Decouple rotor and rebalance
Rotor out of true, shaft bent
Align motor set, check coupling
Coupled machine not balanced
Re-balance coupled machine
Shocks from coupled machine
Fault originating from the gear unit
If the fault still cannot be resolved after taking the measures stated above, please contact the
manufacturer or the Siemens Service Center.