Troubleshooting
18 Troubleshoot problems
You
can fix minor problems with your device yourself. Use the troubleshooting
information before contacting customer service. This way you avoid unnecessary
costs.
Tip:Further information and explanations for troubleshooting can be found
online by scanning the QR code in the table of contents and on our website
siemens-home.bsh-group.com.
WARNING
Danger of electric shock!
Improper
repairs are dangerous.
▶ Only trained specialist personnel may carry out repairs on the device.
▶ Only
original spare parts may be used to repair the device.
▶ If the mains connection cable of this device is damaged, it must be replaced
with a special
connection cable, which is available from the manufacturer or
its customer service.
Disturbance Cause and troubleshooting
E:30-00
lights up
Change.
Water protection system is activated.
1.
Close the faucet.
2.
Call customer service →
Page 54
.
E:31-00 lights up
Change.
Water protection system is activated.
1.
Close the faucet.
2.
Call customer service →
Page 54
.
E:32-00 lights up
Change or display
for water supply
shines.
Inlet hose is kinked.
▶ Lay
the inlet hose without kinks.
Faucet
is closed.
▶ Open
the faucet.
Faucet is jammed or calcified.
▶ Open the faucet.
The
flow rate must be at least 10 l/min when the
water inlet is open.
Screens in the water connection of the inlet or
Aqua-Stop hose are clogged.
1.
Turn off the device.
2.
Unplug the power plug.
3.
Turn off the tap.
4.
Unscrew the water connection.
46
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