en Faults and what to do about them
24
Faults and what to do about
them
Faults Cause/Remedy
Water is running out. ■ Fit/refit drainage hose correctly.
■ Tighten screw–fitting on the supply hose.
Water not flowing in.
Detergent not washed in.
■ Start/Reload not selected?
■ Tap not open?
■ Filter blocked? Clean filter.
■ Supply hose kinked or jammed?
There is water in the drum?
Washing machine door
cannot be opened.
■ Safety function active. Stop programme?
■ - - - - (Rinse stop= without final spin) selected?
■ Can be opened via emergency release only. ~ Page 23
■ Childproof lock activated? Deactivate childproof lock. ~ Page 13
Programme does not
start.
■ Start/Reload or 5 (Finish in) selected?
■ Washing machine door closed?
Additional function could
not activate for selected
programme.
■ If the additional function is selectable?
Water is not drained. ■ - - - -(Rinse stop= without final spin) selected?
■ Clean the drain pump. ~ Page 21
■ Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
■ Wash small and large items of washing together.
■ ұ䒖䏡 (Less iron) selected?
■ Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Dispenser not completely
rinsed out.
■ Remove the insert. Clean detergent drawer and re-insert.~ Page 20
Stain formation in the
washing machine.
Run Drum clean 90 °C programme without washing.
Use standard detergent.
Foam is coming out of the
detergent drawer.
Too much detergent used?
Mix 1 tablespoon of fabric conditioner with ½ litre of water and pour into
dispenser II in the detergent drawer.
Reduce detergent dosage for the next wash cycle.
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