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Warranty
Metalytics offers different methods for warranty service, including, but not limited to, parts, software
dispatches, and mail-in service. This limited warranty lasts for two years from the day of purchase and
purchased through a retailer or distributor, you may be required to provide Sigma Metalytics with your
original sales receipt from your purchase to qualify for our warranty service.
This limited warranty does not cover damage, problems, or malfunctions which result from:
• External causes, such as accident, abuse, misuse, or problems with electrical power.
• Servicing not authorized by Sigma Metalytics.
• Usage that is not in accordance with the device’s instructions.
• Failure to follow the device’s instructions.
• Use of accessories, parts, or components not supplied by Sigma Metalytics.
• Products for which Sigma Metalytics has not received payment.
• Normal wear and tear.
If, in our repair technician’s sole discretion, the device’s damage, problems, or malfunctions are the
result of any of the causes listed above, the repair will be subject to a charge.
Please contact us for service, repair, and questions. We are happy to troubleshoot any problems over the
phone or via email and set up a repair as needed.
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