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Silvercrest XL SLXL 20 A1 - Troubleshooting No Sound Output; Resolving Audio Playback Issues; Troubleshooting Device Charging; Resolving External Device Charging Issues

Silvercrest XL SLXL 20 A1
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16 
GB
IE
NI
SLXL 20 A1
You hear no sound from the speaker
The volume of the speaker is set to minimum. Increase the volume.
A connected device does not charge
The integrated battery is empty. Charge the battery.
No connection to the device. Check the connection.
The speaker is switched off. Switch on the speaker.
Briefly press the
button to start the charging process.
The charging current of the connected device is too low or too high.
The internal overcurrent protection may have been triggered. Disconnect the
connected device and connect the micro-USB charging port
to a power
source for a short while (see section Charging the speaker). Afterwards, the
speaker can be used again.
NOTE
If the above-mentioned solutions do not resolve the problem, please contact
Customer Service (see section Service).
Cleaning
CAUTION
Keep the protective cover
closed during cleaning.
To avoid irreparable damage to the speaker, ensure that no moisture gets
into the speaker during cleaning.
Do not use caustic, abrasive or solvent-based cleaning materials. These
could damage the surfaces of the speaker.
Clean the speaker only with a slightly damp cloth.

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