Simplex NEPTUNE - Page 36

30 — Maintenance/Troubleshoong
Although Neptune load banks are designed with trouble-free
operation in mind, some problems can arise. Please consult the
following table for solutions to the most common issues before
contacting a Simplex service representative.
Table 2 Troubleshooting
Problem Solution
Load bank
wired to
source but
won’t turn on
Ensure load bank is wired to source correctly
Check for and replace any blown fuses
Tighten any loose relays, contactors, lugged wires, etc.
Load bank
overheating
Clear intake and exhaust vents of any debris
Ensure load bank was not installed too close to generator
or any other source of exhaust
Ensure load bank was installed in a location that allows
sucient cool air intake and exhaust
Make sure ambient temperature isn’t too high to allow for
cool air ow
HMI not
displaying data
Ensure HMI power connections are wired correctly
Check HMI serial cable connections
trouble
SHooting