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Frequently Asked Questions
1. Camera Isn't Powering On? If your camera isn't turning on, it could be due to
insufficient power. Please ensure that you charge the camera.
2. Optimal Charging Method? We recommend using a 5V2A adapter for charging.
Alternatively, you can charge the camera through a computer USB port.
3. SD Card Reading Issues? If the camera isn't reading the SD card, make sure to format
the Micro SD card before initial use. To format, access the settings interface, locate the
formatting option, and confirm the formatting process. Kindly note that formatting will
erase all data on the card, so ensure you've backed up videos and photos before
proceeding.
Please be aware that product features might evolve with upgrades or updates. For any
post-purchase assistance, feel free to reach out to our SJCAM Customer Service
via email at support@sjcam.com. You're also invited to explore our official
SJCAM website at WWW.SJCAM.COM.
Manufactured by: Shenzhen Zhencheng Technology Co., Ltd.
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