8 Contact SMA Solar Technology AG
30 FSS-IS-en-42 Installation Manual - Quick Reference Guide
8 Contact
If you have technical problems with our products, please contact the SMA Service Line. We require the following
information in order to provide you with the necessary assistance:
• Displayed error message
• Type, serial number, and firmware version of the Sunny Island inverters
• Type, rated capacity, and nominal voltage of the connected battery
• Type, serial number, firmware version, or software version of the connected communication products
• Type, serial number, and firmware version of the PV inverters
Australia SMA Australia Pty Ltd.
Sydney
Toll free for Australia: 1800 SMA AUS
(1800 762 287)
International: +61 2 9491 4200
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
Argentina
Brasil
Chile
Perú
SMA South America SPA
Santiago
+562 2820 2101
Česko
Magyarország
Polska
România
Slovensko
SMA Central & Eastern Europe s.r.o.
Praha
+420 235 010 417
Danmark
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
SMA Online Service Center:
www.SMA.de/Service
Sunny Boy, Sunny Mini Central,
Sunny Tripower: +49 561 9522-1499
Monitoring Systems
(Kommunikationsprodukte): +49 561
9522-2499
Fuel Save Controller (PV-Diesel Hybrid-
systeme): +49 561 9522-3199
Sunny Island, Sunny Backup,
Hydro Boy: +49 561 9522-399
Sunny Central: +49 561 9522-299
France SMA France S.A.S.
Lyon
Sunny Boy, Sunny Mini Central,
Sunny Tripower : +33 472 09 04 40
Monitoring Systems :
+33 472 09 04 41
Sunny Island : +33 472 09 04 42
Sunny Central : +33 472 09 04 43
España
Portugal
SMA Ibérica Tecnología Solar, S.L.U.
Barcelona
+34 935 63 50 99
India SMA Solar India Pvt. Ltd.
Mumbai
+91 22 61713888
South Africa SMA Solar Technology
South Africa Pty Ltd.
Centurion (Pretoria)
08600 SUNNY (08600 78669)
International: +27 (12) 622 3000
Ελλάδα
Κύπρος
Kıbrıs
България
SMA Hellas AE
Αθήνα
+30 210 9856666