SMA SUNNY ISLAND 6.0H - Saving Event;Error History; Removing SD Memory Card

6 Contact
SMA Solar Technology AG
System Description 33SI44M-80H-13-MC-IA-en-10
6 Contact
If you have technical problems with our products, please contact the SMAServiceLine. The following data is required
in order to provide you with the necessary assistance:
• Type of system installed (e.g. three-phase single-cluster system)
• Battery inverter:
– Device type
– Quantity
– Serial numbers
– Firmware version
– Event message
– File with event messages for troubleshooting
– Service files for troubleshooting
• Type of the communication products connected
• Type and size of additional energy sources
• Type, power and maximum current for the generator (if present)
• Batteries:
– Type
– Nominal capacity and nominal voltage (with lead-acid batteries)
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
Sunny Boy, Sunny Mini Central,
SunnyTripower, Sunny Highpower:
+495619522‑1499
Monitoring Systems
(Kommunikationsprodukte):
+495619522‑2499
Hybrid Controller:
+495619522-3199
Sunny Island, Sunny Boy Storage,
Sunny Backup:
+495619522-399
Sunny Central, Sunny Central Storage:
+495619522-299
SMA Online Service Center:
www.SMA-Service.com
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+3215286 730
for Netherlands: +31 30 2492 000
SMA Online Service Center:
www.SMA-Service.com
Česko
Magyarország
Slovensko
SMA Service Partner TERMS a.s.
+4203876 85 111
SMA Online Service Center:
www.SMA-Service.com
Türkiye SMA Service Partner DEKOM Ltd. Şti.
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com
France SMA France S.A.S.
Lyon
+33 472 22 97 00
SMA Online Service Center :
www.SMA-Service.com
Ελλάδα
Κύπρος
SMA Service Partner AKTOR FM.
Αθήνα
+30 210 8184550
SMA Online Service Center:
www.SMA-Service.com