SMART Board MX Series User Manual

Chapter 5 Troubleshooting
smarttech.com/kb/171554 46
SMART software on connected computers isn’t
working as expected
Symptom Troubleshooting steps
SMARTNotebook software isn’t
working as expected.
See Troubleshooting SMARTNotebook.
Lumio by SMART isn’t working as
expected.
See Troubleshooting common issues in Lumio by SMART.
SMARTInk isn’t working as expected. See Troubleshooting SMART Ink.
SMART Product Drivers isn’t working
as expected.
See Troubleshooting SMARTProduct Drivers.
The SMART OPS PC module isn’t working as
expected
Symptom Troubleshooting steps
The SMART OPS PC module isn’t
working as expected.
See the SMART OPS PC modules user guide (smarttech.com/kb/171747).
The Intel Compute Card isn’t working as expected
Symptom Troubleshooting steps
The Intel Compute Card isn’t
working as expected.
See Troubleshooting the iQ appliance (AM50) and Intel Compute Card.
Contacting your reseller for additional support
If an issue you’re experiencing with the display persists or isn’t covered in this chapter or the knowledge
base, contact your authorized SMART reseller (smarttech.com/where) for support.
Your reseller might ask you for the display’s serial number.

SMART Board MX Series Specifications

General

Screen Sizes	65", 75", 86"
Response Time	8 ms
Processor	Quad-Core
Display Type	LCD
Touch Technology	Infrared
Operating System	Android
Connectivity	HDMI, VGA, USB, Ethernet, Wi-Fi, Bluetooth
Audio	Built-in stereo speakers
Brightness	350 cd/m²
Viewing Angle	178°
Touch Points	20
Warranty	3 years