Chapter 5
Troubleshooting your
SMART Board interactive
whiteboard
In this chapter
Refer to these topics for information about troubleshooting your SMART Board X800
series interactive whiteboard.
Adjusting the projected image ............................................................. page 29
Resetting your interactive whiteboard.................................................. page 30
Troubleshooting tips ............................................................................ page 30
Troubleshooting using SMART Diagnostics ........................................ page 33
Where to find more information ........................................................... page 34
Contacting SMART Technical Support................................................ page 35
Transporting your interactive whiteboard............................................. page 35
Removing the pen tray......................................................................... page 36
Adjusting the projected image
If your projector isn’t installed in a fixed location, you can correct many image
problems by shifting your projector or adjusting its zoom lens.
NOTES
• Adjust the image size and shape based on your projector’s splash screen,
unless the splash screen image is much smaller than the computer’s
projected image. Before you adjust the projected image, set the computer’s
resolution and refresh rate (see page 13).
• Refer to your projector’s user’s guide for information on adjusting the
projected image.
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