What to do if my smith&nephew Medical Equipment displays 'Device failed alarm ! DEVICE FAILED ! Please Return'?
If your smith&nephew Medical Equipment displays 'Device failed alarm ! DEVICE FAILED ! Please Return', it means the device will not operate. Contact your healthcare provider.
How to fix low vacuum alarm on Smith & Nephew Medical Equipment?
To address a low vacuum alarm on your Smith & Nephew Medical Equipment, start by checking the wound dressing for air leaks. Look for loose areas, listen for air movement, and feel for temperature differences. Seal any leaks with transparent film or adhesive gel. Make sure the orange quick click connector and the canister are securely connected to the device. If the alarm persists, disconnect the Soft Port, cap the connectors, and if the alarm continues, replace the canister and contact Smith & Nephew. If the alarm stops, the leak is in the dressing or Soft Port; reassess and replace if needed.
What to do if I see a 'High flow/leak alarm' on my smith&nephew RENASYS GO?
If you see a 'High flow/leak alarm' on your smith&nephew Medical Equipment, it means the device has detected a significant air leak. Here's what you should do: 1. Press down around the edges of your dressing. If your dressing begins to recompress, you have resealed your dressing and addressed the air leak. 2. Check the connectors on the tubing between your dressing and the canister to ensure the connection is secure. 3. Disconnect the orange quick click connectors and insert attached caps into tubing connectors. If the alarm continues, replace the canister and contact your healthcare provider.
What to do if I see a 'Low vacuum alarm' on my smith&nephew RENASYS GO?
If you see a 'Low vacuum alarm' on your smith&nephew Medical Equipment, it indicates that the device vacuum level is lower than the prescribed therapy. Follow these steps: 1. Press down around the edges of your dressing. If your dressing begins to recompress, you have resealed your dressing and addressed the air leak. 2. Check the connectors on the tubing between your dressing and the canister. Ensure the connection is secure. 3. Disconnect the orange quick click connectors and insert attached caps into tubing connectors. If the alarm continues, replace the canister and contact your healthcare provider.
What to do if my smith&nephew RENASYS GO displays a 'Complete blockage/canister over-capacity alarm'?
If your smith&nephew Medical Equipment displays a 'Complete blockage/canister over-capacity alarm', it means that the canister needs replacement or there is a complete blockage in the system. Here’s what you should do: 1. Check your canister. If the canister level has reached the maximum fill line (300ml or 750ml), replace the canister. 2. Check all connections, tubing and Soft Port aeration disk (located on Soft Port, near the orange quick click connector) to ensure they are free of obstructions. Ensure there are no kinks in canister tubing. 3. If you cannot locate the source of the blockage, contact your healthcare provider.
How to charge Smith & Nephew Medical Equipment?
If your Smith & Nephew Medical Equipment indicates a battery issue, plug the unit into AC mains power to charge the battery.
Why is my Smith & Nephew Medical Equipment showing inactive alarm?
If your Smith & Nephew Medical Equipment displays an inactive alarm, it means the device has been in standby mode for over 15 minutes without any button presses. To resolve this, either select a pressure setting and start the therapy, or turn the device off until you need to use it.
How to fix keypad not working on Smith & Nephew Medical Equipment?
If the keypad on your Smith & Nephew Medical Equipment isn't working, try turning the unit off and then back on. This should restore button operation.
What to do if my smith&nephew RENASYS GO displays 'Device not calibrated alarm ! DEVICE NOT ! CALIBRATED'?
If your smith&nephew Medical Equipment displays 'Device not calibrated alarm ! DEVICE NOT ! CALIBRATED', it means the device will not operate. Contact your healthcare provider.
What to do if my smith&nephew RENASYS GO displays 'High vacuum alarm ! THERAPY STOP ! HIGH VACUUM'?
If your smith&nephew Medical Equipment displays 'High vacuum alarm ! THERAPY STOP ! HIGH VACUUM', it means the device vacuum level is higher than the prescribed therapy and the device has stopped delivering therapy. Contact your healthcare provider.
Step-by-step guide on how to safely disconnect the dressing from the tubing.
Instructions for correctly attaching a new canister to the RENASYS GO device.
Steps to confirm canister setup and reconnect the dressing tubing securely.
Explains the 'Low Battery' and 'Attention' alarms, indicators, and remedies.
Describes 'Recharge' and 'EX. LOW BATTERY' alarms, their impact, and remedies.
Explains the 'Over vacuum alarm', its indicators, and the required action.
Details the 'High flow/leak alarm', its causes, and troubleshooting steps.
Describes the 'Low vacuum alarm', its indicators, and troubleshooting steps.
Explains the 'High vacuum alarm', its indicators, and the required action.
Covers 'Complete blockage/canister over-capacity alarm' and troubleshooting.
Details the 'Device failed alarm' and the necessary steps to take.
General| Type | Negative Pressure Wound Therapy (NPWT) System |
|---|---|
| Therapy Modes | Continuous and intermittent |
| Application | Wound Care |
| Power Supply | AC adapter or rechargeable battery |
| Battery Life | Up to 12 hours |
| Canister Capacity | 300ml |
| Alarms | Blockage, canister full, battery low |
| Portability | Portable |
| Indications | Acute and chronic wounds, surgical wounds |
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